Technology - Trends


Technology - Trends

Valuing Customers' Time

August 23, 2010

 

Interview with Adrian Ott, author of the book The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy

 

_______________

 

Mike Carruthers:
In the attempt to win new customers businesses tend to focus on; price, product quality, customer service, that type of thing…

 

Adrian Ott:
But they don’t think about the time constraints, the customers have. And if you can time slice or time shift your product sometimes you’re going to reach some people that you haven’t reached before.
 


Adrian Ott

Cyber Overload - Part 2

May 26, 2010

 

Interview with Joanne Cantor, author of the book Conquer CyberOverload: Get More Done, Boost Your Creativity, and Reduce Stress

 

_______________

 

Mike Carruthers:
All of our electronic gadgets have us available and on call 24/7 and as a result we’re sort of becoming workaholics – and that’s not good.

 

Joanne Cantor:
Because “workaholism” doesn’t work - these gadgets are wonderful but you have to be the master of them – don’t let them be the master of you.
 


Joanne Cantor

Cyber Overload

May 25, 2010

 

Interview with Joanne Cantor, author of the book Conquer CyberOverload: Get More Done, Boost Your Creativity, and Reduce Stress

 

_______________

 

Mike Carruthers:
There’s an epidemic in 2010 of cyber overload.

 

Joanne Cantor:
Cyber overload happens when we’re so connected to our gadgets our computers, our cell phones, our blackberries - that we don’t have any time to ourselves we can’t anything done and we’re all stressed out. 
 
 


Joanne Cantor

Downside Of Being Available 24/7

January 7, 2010

 

Interview with Timothy Ferriss, author of the book The 4-Hour Workweek, Expanded and Updated: Expanded and Updated, With Over 100 New Pages of Cutting-Edge Content.

 

_______________

 

Mike Carruthers:
We are so available to other people with cell phones and all the other technology that we don’t have a lot of uninterrupted time to focus on the task at hand.

 

Timothy Ferriss:
One of the biggest sources of stress (and this is measurable) is self-interruption and interruption. Looking at some of the internal audits at Morgan Stanley people are often interrupted on average every three minutes.


Timothy Ferriss

 

How Do You Make Money Online?

December 30, 2009

 

Interview with Scott Fox, author of the book e-Riches 2.0: Next-Generation Marketing Strategies for Making Millions Online

 

www.ClickMillionaires.com

 

_______________

 

Mike Carruthers:
Can you really make money selling stuff online? Maybe, the whole world of e-business keeps changing.

 

Scott Fox:
We saw with recent holiday sales for example, that the number one growth area for sales was actually apparel. If you think ten years ago everybody said, “You can’t buy apparel or shoes online because you have to try them on”. Well people seem to have gotten over that.
 


Scott Fox

How Things Change

October 30, 2009
Interview with John Naisbitt author of Mind Set!: Eleven Ways to Change the Way You See--and Create--the Future

 

______________

 

Mike Carruthers:
It sometimes appears that with computers and technology things are changing so fast today.

 

John Naisbitt:
And you know that this mantra in business about "the only consistency in business is change"? Well, that's just not true. Most things are constant.


John Naisbitt

 

Why People Read (Or Don't Read) Your Email - Part 2

October 6, 2009

Interview with Ron Cates Spokesperson for Constant Contact

 

www.roncates.com

 

_________________

 

Mike Carruthers:
People don’t read email the same way they read a letter on a piece of paper. When you send someone an email…

 

Ron Cates:
They spend two to two and a half minutes and they scan it. They look at the upper left of the screen the most, that gets the most view "heat." Then they look at headlines and a couple of sentences below.

Ron Cates

 

Why People Read (Or Don't Read) Your Email

October 5, 2009

Interview with Ron Cates Spokesperson for Constant Contact

 

www.roncates.com

 

________________
Mike Carruthers:
If you want to get a hold of someone, email is a good bet.

 

Ron Cates:
America Online did a survey last year and more than half the respondents check their email more than five times a day.


Ron Cates

 

Finding Success On The Internet

September 21, 2009
Interview with Julien Smith co-author of Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust

www.juliensmith.com

 

_____________

 

Mike Carruthers:
Being successful on the Internet seems to come easy to some – not so easy to others.

 

Julien Smith:
First of all, it’s an attitude of, “Yes I can!” It’s okay to fail in small ways on the Web because nothing really happens if we fail. We just try it a different way.


Julien Smith

 

New Ways Of Working

September 4, 2009
Interview with Lisa Mainiero, author of The Opt-Out Revolt

 

____________

 

Mike Carruthers:
Because technology now allows us to do any jobs from almost anywhere, the whole idea of the nine-to-five workday is changing; and companies are now allowing more and more people flexible work schedules.

 

Lisa Mainiero:
Not just flexible schedules in name only - but flexible schedules where you have the option of working any time you want. And the idea here is to pay people not for face time in the office, but to pay people for productivity.


Lisa Mainiero

 

Something You Should Know - Blogged