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Something You Should Know about Business Strategy

Being More Persuasive

January 1, 2010

 

Interview with Alan Axelrod, author of the book Getting Your Way Every Day: Mastering the Lost Art of Pure Persuasion

 

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Mike Carruthers:
Tall people are perceived to be more authoritative and persuasive than short people, but also…

 

 

Alan Axelrod:
People with deep voices are perceived generally as more authoritative than people with high voices.
Alan Axelrod

 

How To Be Fascinating

March 4, 2010

 

Interview with Sally Hogshead, author of the book Fascinate: Your 7 Triggers to Persuasion and Captivation

 

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Mike Carruthers:
Why is it that we find some people more fascinating than others?

 

Sally Hogshead:
The reason why they’re more fascinating is because they have an ability to elicit what I call the fascination triggers. There are 7 fascination triggers.
 
Sally Hogshead

Sally Hogshead, author of the book Fascinate…

 

Why So Many Bosses Are Lousy Leaders

February 19, 1020

 

Interview with Terry R. Bacon, author of the book What People Want: A Manager's Guide to Building Relationships That Work

 

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Mike Carruthers:
A lot of managers are lousy at their job and the process of promoting managers is a big part of the problem.

 

Terry Bacon:
A lot of managers are promoted because they're very good technically at what they do.  And they're so good technically, they're promoted into positions of management, often without having a real aptitude for people and usually without any real good training on how to manage people.
 
Terry R. Bacon

Getting People to Agree With You

February 15, 2010

 

Interview with Melanie Billings-Yun, author of the book Beyond Dealmaking: Five Steps to Negotiating Profitable Relationships

 

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Mike Carruthers:
You negotiate when you try to get someone else to agree to do something, but getting someone to agree to do something and having them actually do it are not the same thing.

 

Melanie Billings-Yun:
Psychological studies have shown that people do not feel committed to agreements that they felt they were bullied into or forced to make and will find ways to get back at you.
 
Melanie Billings-Yun

Making Your Ideas "Stick"

February 12, 2010

 

Interview with Chip Heath, co-author of the book Made to Stick: Why Some Ideas Survive and Others Die

 

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Mike Carruthers:
Some ideas stick with us for a long time; other ideas die the minute after we hear them.

 

Chip Heath:
Ideas that stick - JFK's Man on the Moon speech, The Boy Who Cried Wolf, Aesop's fable that has stuck for twenty-five hundred years, the "this is your brain on drugs" campaign from the 80's.
 
Chip Heath

Chip Heath, co-author of the book Made to Stick... 

Gender Differences In The Workplace

February 9, 2010

 

Interview with Alice Adams, author of the book Playing to Strength: Leveraging Gender at Work

 

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Mike Carruthers:
A common belief (in the workplace anyway) is that men and women have very different strengths that they bring to the table.

 

Alice Adams:
"Men are more analytical, have higher intensity leadership qualities, women are more empathetic they’re better at collaborating..."

 
Alice Adams 

Alice Adams, author of the book Playing to Strength, says these perceptions about gender differences in the workplace are actually completely false.

Finding Your Perfect Career

February 2, 2010

 

Interview with Marianna Olszewski, author of the book Live It, Love It, Earn It: A Woman's Guide to Financial Freedom

 

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Mike Carruthers:
If you’re still not exactly certain what the perfect job or career is for you, here’s some advice…

 

Marianna Olszewski:
We all have talents and if we follow those talents the money will come, I promise you, I promise you, I promise you.

 
Marianna Olszewski

Where Your Best Ideas Come From

January 22, 2010

 

Interview with Frans Johansson, author of the book Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation

 

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Mike Carruthers:
People who come up with great ideas typically have something in common.

 

Frans Johansson:
If there's one thing that characterizes breakthrough artists, scientists, entrepreneurs - it is that they generate and try out many ideas.

 
Frans Johansson

Frans Johansson, author of the book Medici Effect, says Pablo Picasso for example…

 

What Really Motivates People - Part 2

January 20, 2010

 

Interview with Daniel Pink, author of the book Drive: The Surprising Truth About What Motivates Us

 

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Mike Carruthers:
Pay for performance. That’s the model many organizations use to motivate their people; if you perform we’ll pay you money.

 

Daniel Pink:
And what the science shows that you've got to pay people enough, but once you pay people enough, external rewards like that (If/then rewards) don’t play that big of a role in high performance.
Daniel Pink

What Really Motivates People

January 19, 2010

 

Interview with Daniel Pink, author of the book Drive: The Surprising Truth About What Motivates Us

 

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Mike Carruthers:
Reward and punishment, the old "carrot and stick" are the classic methods organizations use to motivate their people. However…

 

Daniel Pink:
There’s actually a better approach to motivation that is not routed in carrots and sticks but has to do with autonomy and mastery and purpose.
Daniel Pink

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