Something You Should Know about Business Strategy


Doing What's Important - Part 2

May 27, 2015

 

Interview with Marshall Goldsmith, author of the book Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be

 

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Mike Carruthers:

Making a real change in your life is hard but not so you’d notice.
 

 

Marshall Goldsmith:

We are constantly barraged with this message of all I have to do is pay this money or read this book and all of a sudden life’s going to be just fine – not so simple.

 


Marshall Goldsmith

Doing What's Important

May 26, 2015

 

Interview with Marshall Goldsmith, author of the book Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be

 

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Mike Carruthers:
So you make plans to change or improve something about yourself and then something goes wrong.

 

Marshall Goldsmith:
There’s something I call the planner bias when we make plans we think the planner and the doer are the same people. The person planning to going on the diet is not that doer that is hungry and staring at the chocolate cake.

 


Marshall Goldsmith

Keys To Productivity

May 18, 2015

 

Interview with Josh Davis, author of the book Two Awesome Hours: Science-Based Strategies to Harness Your Best Time and Get Your Most Important Work Done

 

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Mike Carruthers:
In order to be as productive as possible it’s important to recognize…

 

Josh Davis:
…that we’re not going to be at our peak all day long every minute and we don’t need to be. There’s a lot of stuff that doesn’t need our best mental energy.
 


Josh Davis

Using Surprise To Your Advantage

 

April 15, 2015

 

Interview with Andy Nulman, author of Pow! Right Between the Eyes: Profiting from the Power of Surprise

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Mike Carruthers:
To be more successful, whether as a business or as an individual, one often overlooked strategy is the power of surprise.

 

Andy Nulman:
The definition here is it's the constant expansion of the boundaries of delightful extremes. What you want to make sure you do is delight a customer.
 


Andy Nulman

 

 

Treating Employees As People

April 3, 2015

 

Interview with Rodd Wagner, author of the book Widgets: The 12 New Rules for Managing Your Employees As If They're Real People

 

www.IAmNotAWidget.com

 

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Mike Carruthers:
For a while now employers have had a lot of leverage because of the tough job market really since the crash of 2008.

 

Rodd Wagner:
Now the most recent numbers indicate that employees have leverage and now companies are starting to ask employees - well what do you want? How can we keep you here? We want to make sure you’re happy.

 


Rodd Wagner

Power Of Flattery

March 27, 2015

 

Interview with Richard Stengel, author of the book You're Too Kind A Brief History of Flattery

 

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Mike Carruthers:
Flattery works. It’s just human nature that people like you if you show you like them, and there are some effective techniques to being a better flatterer.

 

Richard Stengel :
One of the classic techniques is to be specific so that you don't say to someone, "You're the greatest." You say, "Mike, you're a wonderful interviewer, and in fact I remember an interview you did several years ago with this sheepherder in New Zealand, that really changed my life."
 


Richard Stengel

Getting People's Attention - Part 2

March 25, 2015

 

Interview with Ben Paar, author of the book Captivology: The Science of Capturing People's Attention

 

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Mike Carruthers:
One of the ways businesses and organizations get people to pay attention to them is using the principle of acknowledgement.

 

 

Ben Paar:
Which is that we pay attention to those who pay attention to us and provide us with validation or an identity.
 


Ben Paar

Better Negotiating Strategies

March 18, 2015

 

Interview with Ed Brodow, author of the book Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals

 

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Mike Carruthers:
It can be very intimidating to negotiate, especially with someone who does it for a living.

 

Ed Brodow :
The key really is to say to yourself what is the pressure on the other person in the negotiation? Why do they need to make the deal?
 


Ed Brodow

What It Means To Be Organized

February 27, 2015

 

Interview with Liz Franklin, author of the book How to Get Organized Without Resorting to Arson: A Step-By-Step Guide to Clearing Your Desk Without Panic or the Use of Open Flame

 

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Mike Carruthers:
Do you think of your life as disorganized?

 

Liz Franklin:
When people say they're disorganized, they mean very, very different things. Some people mean their stuff looks messy. Some people mean they just don't have enough time.
 


Liz Franklin

Taking Confrontation Out Of Conflict

February 18, 2015

 

Interview with Tim Ursiny, author of the book The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight

 

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Mike Carruthers:
Conflict. It makes a lot of us uneasy, so we avoid it at all costs. Why?

 

Tim Ursiny PhD:
I think that most of us don't have a good role model for healthy conflict. I mean how many people do you know, that you can think of "Wow! They really handle conflict well?"
 


Tim Ursiny

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