Something You Should Know about Management

What Makes A Great Workplace Culture

March 25, 2014


Interview with Adam Bryant, author of the book Quick and Nimble: Lessons from Leading CEOs on How to Create a Culture of Innovation




Mike Carruthers:
If you want to create a positive workplace culture don’t hire jerks.


Adam Bryant:
Because jerks multiple there is a phenomenon where you bring people into the company and they can have this effect on other people around them where they bring out bad behavior in other people.

Adam Bryant

How Managers Screw Things Up

December 5, 2013


Interview with Mark Eppler, author of the book Management Mess-Ups: 57 Pitfalls You Can Avoid (And Stories of Those Who Didn't)




Mike Carruthers:
Can you image a business losing a big account over 60 cents? It happened. 


Mark Eppler:
Well, this was a situation where a man came into the bank cashed a check, when he left he asked the receptionist to validate his parking ticket.

Mark Eppler

Being Influential

November 11, 2013


Interview with Bob Burg, author of the book Adversaries into Allies: Win People Over Without Manipulation or Coercion




Mike Carruthers:
If you’re going to get people to do what you want, to buy what you sell you have to remember that…


Bob Burg:
All things being equal people will do business with, they’ll allow themselves to be influenced by, they’ll be open to the ideas of those people they know, like and trust.

Bob Burg

Fear In The Workplace

September 18, 2013


Interview with Laurie Cure, author of the book Leading without Fear




Mike Carruthers:
Fear is basically worrying about what might happen. And fear often stops us from doing things it shouldn’t.


Laurie Cure:
Fear is about having too much future. And so when you talk about this notion of “what ifing”- when we “what if” we really stay in this future state. And 99% of all the things we see in our minds eye actually never come to fruition.

Laurie K. Cure PhD

Lost Art Of Conversation

September 2, 2013


Interview with Eileen McDargh, author of the book Gifts from the Mountain: Simple Truths for Life's Complexities (BK Life (Hardcover))




Mike Carruthers:
Something's missing in the workplace and it's called conversation.


Eileen McDargh:
I know that when I hear people tell me, "I've never seen my boss, all I see are emails" - and you don't get emotionally connected to an email.

Eileen McDargh

What Makes People Charismatic - Part 2

August 13, 2013


Interview with John Neffinger, co-author of the book Compelling People: The Hidden Qualities That Make Us Influential




Mike Carruthers:
Being able to project both strength and warmth is a big part of what gives someone charisma.


John Neffinger:
The reason that charisma is so rare is that projecting both strength and warmth at the same time is tricky.

John Neffinger

What Makes People Charismatic

August 12, 2013


Interview with John Neffinger, co-author of the book Compelling People: The Hidden Qualities That Make Us Influential




Mike Carruthers:
Some people just have it you like being around them, being in their presence makes you feel good – they are compelling people.


John Neffinger:
The way it works though boils down to 2 key elements; #1 how much strength does someone project? And what we mean by that can they shape the world around them, can they bend it to their will?

John Neffinger

Etiquette For The Modern Workplace

August 1, 2013


Interview with Valerie Sokolosky, author of the book Do It Right! The New Book of Business Etiquette




Mike Carruthers: 
If you remember no other etiquette rule, particularly workplace etiquette, remember this… 


Valerie Sokolosky:
When in doubt, don't. And that goes to, "Oh dear, should I wear this today?" Well if you're in doubt, don't. It goes to behaviors, "Oh dear, should I say this, should I do this?"

Valerie Sokolosky

Why People Are Unhappy At Work

June 26, 2013


Interview with Christine Comaford, author of the book SmartTribes: How Teams Become Brilliant Together




Mike Carruthers:
In a workplace where people are generally unhappy it’s often because the workers are not getting 3 essential needs met.


Christine Comaford:
Safety, belonging and mattering – these are 3 kind of prerequisites to help people get into their smart stage and most workplaces don’t fulfill them.

Christine Comaford

Using Creativity To Solve Problems

June 7, 2013


Interview with Fred Senn, author of the book Juicing the Orange: How to Turn Creativity into a Powerful Business Advantage




Mike Carruthers:
Finding solutions to problems in any organization today takes creativity...


Fred Senn:
Creativity is a rigorous team sport - it’s not somebody running into a room saying, “Eureka I’ve got it.” It's a team of smart people, each making the other person's ideas better.  

Fred Senn

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