Something You Should Know about Management


Be More Convincing

May 26, 2016

 

Interview with Dan Roam, author of the book Blah Blah Blah: What To Do When Words Don't Work

 

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Mike Carruthers:
When we’re talking with other people socially or professionally our ideas and the stories we tell are really just a string of words.

 

Dan Roam:
The problem is that unless those ideas are really, really crystal clearly formed they’re just kind of like big fluffy clouds. We talk about this one for a moment and then it passes away and the next one comes along and we completely forget about the previous one.
 


Dan Roam

How To Hire The Right Person

May 9, 2016

 

Interview with George Anders, author of the book The Rare Find: Spotting Exceptional Talent Before Everyone Else

 

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Mike Carruthers:
Anyone who’s ever had to hire someone for a job in an office or as a housekeeper or babysitter knows that hiring the right person is tough and here’s why…

 

George Anders:
We tend to latch onto the superficial and we get impressed by degrees and we get impressed by people who meet us well and often those are pretty much irrelevant for the job at hand.
 


George Anders

Getting Important Things Done

April 18, 2016

 

Interview with Charles Duhigg, author of the book Smarter, Faster, Better

 

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Mike Carruthers:
You know those people who seem to get more done in a day than you do – how do you they do it?
 It starts with your to-do list.

 

Charles Duhigg:
The way I used to write to-do lists is I would sort of write just a list of tasks. And I’d put at the top of the page the easiest things right? Because it feels so good to sit down and kind of cross them off.
 


Charles Duhigg

Dealing With Interruptions

March 28, 2016

 

Interview with Doug Conant, author of the book TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments (J-B Warren Bennis Series)

 

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Mike Carruthers:
Interruptions, you might consider them an unwanted nuisance but actually interruptions have become a big part of our day.

 

Doug Conant:
Basically the average knowledge worker is interrupted every 11 minutes by some interruption or another. Basically we’re living in the interruption age.
 


Douglas Conant

Fun In The Workplace

February 4, 2016

 

Interview with Scott Christopher, co-author of the book The Levity Effect: Why it Pays to Lighten Up

 

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Mike Carruthers:
The work you do may be quite serious but the work environment doesn't have to be.

 

Scott Christopher:
We've found that those who possess a sense of humor (or at least an ability to appreciate humor) climb the corporate ladder quicker and they actually end up making a little more money.
 


Scott Christopher

Group Dynamics At Work

January 18, 2016

 

Interview with Kevin Coyne, author of the book Brainsteering: A Better Approach to Breakthrough Ideas

 

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Mike Carruthers:
In order to problem solve or come up with new ideas organizations have meetings and the larger the meeting the fewer people participate.

 

Kevin Coyne:
The group dynamic in a large group is always – you put any group of 20 people together, 17 think they’re supposed to not talk.
 


Kevin P. Coyne

Getting People To Agree With You

October 22, 2015

 

Interview with Melanie Billings-Yun, author of the book Beyond Dealmaking: Five Steps to Negotiating Profitable Relationships

 

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Mike Carruthers:
You negotiate when you try to get someone else to agree to do something, but getting someone to agree to do something and having them actually do it are not the same thing.

 

Melanie Billings-Yun:
Psychological studies have shown that people do not feel committed to agreements that they felt they were bullied into or forced to make and will find ways to get back at you.
 


Melanie Billings-Yun

Workplace Sabotage

October 16, 2015

 

Interview with Robert M. Galford, author of the book Simple Sabotage: A Modern Field Manual for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace

 

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Mike Carruthers:
Many organizations get bogged down in polices, rules and behaviors that sabotage success.

 

Robert M. Galford:
You can see it when people are frustrated, you can see it when customers are frustrated just by slowness or rigidity.
 


Robert Galford

Why So Many Leaders Are Lousy - Part 2

October 7, 2015

 

Interview with Jeffrey Pfeffer, author of the book Leadership BS: Fixing Workplaces and Careers One Truth at a Time

 

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Mike Carruthers:

A lot of the common leadership advice today seems to fly in the face of reality.

 

Jeffrey Pfeffer:

The leadership literature mostly says that you should tell the truth and I actually don’t believe that. I think that there’s social research that suggests that one of the most important skills of a leader is the ability to prevaricate.
 


Jeffrey Pfeffer

Why So Many Leaders Are Lousy

October 6, 2015

 

Interview with Jeffrey Pfeffer, author of the book Leadership BS: Fixing Workplaces and Careers One Truth at a Time

 

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Mike Carruthers:
Every year about 50 billion dollars is spent on leadership development in the form of books, seminars, speakers and programs – the results…

 

Jeffrey Pfeffer:
Has produced almost nothing – employee engagement is low, trust in leaders is low, job satisfaction is low - if something hasn’t worked for 70 years we can keep doing it but the odds of it changing I don’t think is very high.
 


Jeffrey Pfeffer

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