Something You Should Know about Management


How To Listen Better Than You Have Before

November 11, 2014

 

Interview with Dr. Marcia Reynolds, author of the book The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs (BK Business)

 

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Mike Carruthers:
In any important conversation you have it’s important to remember that…

 

Dr. Marcia Reynolds:
Listening is the most important piece of a conversation. So many people like rehearse what it is I’m going to say and it never turns out the way you think it is anyway.
 


Dr. Marcia Reynolds

When Inexperience Is A Good Thing

November 10, 2014

 

Interview with Liz Wiseman, author of the book Rookie Smarts: Why Learning Beats Knowing in the New Game of Work

 

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Mike Carruthers:
When it comes to a job or career it’s experience that matters. Or does it?

 

Liz Wiseman:
I think that advice has been accurate for a lot of years but the world of work has changed a lot in the last few years.
 


Liz Wiseman

How To Give & Take Criticism - Part 2

November 4, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
For criticism to be effective there has to be trust between giver and receiver.

 

Deb Bright:
Because when you trust someone then you know the intent is positive. You know that they’re there to help you not hurt you.
 


Deb Bright

 

How To Give & Take Criticism

November 3, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
Criticism in many workplaces the word has become taboo.

 

Deb Bright:
We’ve colored or painted it over with other words like appreciative feedback, caring confrontation, a coaching moment. You know what we’ve done is we’ve really created a tremendous amount of confusion in the workplace.
 


Deb Bright

 

Personal Motivation

October 6, 2014

 

Interview with Susan Fowler, author of the book Why Motivating People Doesn't Work . . . and What Does: The New Science of Leading, Energizing, and Engaging

 

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Mike Carruthers:
Promising a reward is a common way to get someone or ourselves to do something. But there’s a problem with that.

 

Susan Fowler:
There’s the undermining effect that says whenever we reward people for something they would have loved doing in the first place they lose the love of doing it.

 


Susan Fowler

Being More Efficient On The Job - Part 2

September 19, 2014

 

Interview with Julie Morgenstern, author of the book Making Work Work: New Strategies for Surviving and Thriving at the Office

 

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Mike Carruthers:
Here's a great way to be more productive at work.

 

Julie Morgenstern:
Stop checking email for the first hour of the day just completely avoid email.
 


Julie Morgenstern

Difference Between A Boss & A Leader

August 19, 2014

 

Interview with Sam Geist, author of the book Would You Work for You?

 

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Mike Carruthers:
There is a big difference between being a boss and being a leader.

 

Sam Geist:
A boss drives his men a leader coaches them. The boss depends upon authority the leader on goodwill. The boss inspires fear the leader inspires enthusiasm. The boss says I, the leader says we.
 


Sam Geist

Why It's Important To Ask "Why?"

July 7, 2014

 

Interview with Bill Jensen, author of the book Disrupt! Think Epic. Be Epic.

 

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Mike Carruthers:
When you're at work and people ask you to do something the first thing you should do is ask why.

 

Bill Jensen:
Because most everyone who is sending stuff to you is just trying to get stuff off of their desk. And frankly they haven't thought through why.
 


Bill Jensen

Boss/Employee Relationship

May 21, 2014

 

Interview with Jamie Showkeir, author of the book Authentic Conversations: Moving from Manipulation to Truth and Commitment

 

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Mike Carruthers:
If you had to describe the nature of the typical boss/employee relationship, it's similar to a parent and child.

 

Jamie Showkeir:
Because the premise on which our organizations of today were founded was generated well over a hundred years ago by people who were looking at non-skilled labor, as folks who could not be trusted and had to be told what to do.
 


Jamie Showkeir

What Makes A Great Workplace Culture

March 25, 2014

 

Interview with Adam Bryant, author of the book Quick and Nimble: Lessons from Leading CEOs on How to Create a Culture of Innovation

 

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Mike Carruthers:
If you want to create a positive workplace culture don’t hire jerks.

 

Adam Bryant:
Because jerks multiple there is a phenomenon where you bring people into the company and they can have this effect on other people around them where they bring out bad behavior in other people.
 


Adam Bryant

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