Face-To-Face Communication
- Length: 1:47 minutes (1.63 MB)
- Format: MP3 Mono 44kHz 128Kbps (CBR)
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August 17, 2009
Interview with Stacey Hanke, author of Yes You Can!: Everything You Need From A to Z to Influence Others to Take Action www.staceyhanke.com
Stacey Hanke: |
 Stacey Hanke |
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Stacey Hanke, author of the book Yes You Can!…
And it sounds so elementary but I'll tell you I have not met anyone yet (when I first meet with them to work with them) who look directly at me constantly. Instead they're looking away. One of the typical examples is how many times that you see a presenter speaking to their power point slide?
You really dilute your message when you speak in long run-on sentences and use non-words like "umm" and "ah", so Stacey's advice?
Get to the point; speak in short, concise sentences. Pause; replace the non-words with pauses to give yourself a chance as the speaker to think on your feet.
There is no doubt that it's difficult to monitor yourself and catch yourself doing these things. For example…
We tend to fidget. We fidget with the pen, the paper, our fingers or we have our hands in our pockets (that's the classic). And what's so amazing (my training involves video taping)... and until this individual gets to see themselves on tape they don't realize they're doing it.
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