Something You Should Know about First Impressions

Etiquette Rules In 2014

June 11, 2014


Interview with Peter Post,author of the book The Etiquette Advantage in Business, Third Edition: Personal Skills for Professional Success




Mike Carruthers:
The rules of etiquette are constantly evolving and changing.


Peter Post:
What doesn’t change in etiquette is what we call some principles that drive how those manners are arrived at. And those principles are to be considerate, respectful and honest and those are timeless in cross cultural boundaries.


Peter Post

Meeting People & Creating Contacts

April 15, 2014


Interview with Anne Baber, author of the book Make Your Contacts Count: Networking Know-How for Business and Career Success



Mike Carruthers:
Getting out there and meeting new people is extremely important in order to get ahead professionally and socially and yet…
Anne Baber:
About sixty percent of Americans are now saying that they are shy. That number has ratcheted upward from forty percent only ten years ago.

Anne Baber

Presenting Your Ideas Well

March 6, 2014


Interview with Carmine Gallo, author of the book Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds




Mike Carruthers:
If you want to get ahead today you have to be able to communicate well and express your ideas verbally.


Carmine Gallo:
You can have great ideas but if you cannot communicate persuasively. If I can’t move you to action then my ideas don’t matter that much, do they?

Carmine Gallo

How To Make A Good First Impression

March 5, 2014


Interview with Mark Mazzerella, author of the book Put Your Best Foot Forward: Make a Great Impression by Taking Control of How Others See You




Mike Carruthers:
You cannot minimize the importance of making a good first impression on people. Because everywhere you go people do judge you instantly.

Mark Mazzarella:

They're very predictable conclusions that can be drawn in terms of how close you should get to somebody, how much you should touch them. How they're going to react in terms of whether they believe you are trustworthy, caring, humble and capable if you behave in certain ways.

Mark Mazzerella

Talking To Strangers

July 8, 2013


Interview with Marvin Brown, author of the book How to Meet and Talk to Anyone Anywhere... Anytime...




Mike Carruthers:
Ever feel shy or uncomfortable at a party or event when you’re surrounded by strangers?


Marvin Brown:
Statistically 95% of the people in the United States of America do not know how to go over to someone they don’t know and then begin a conversation.


How Charming Are You?

March 8, 2013


Interview with Brian Tracy, co-author of the book The Power of Charm: How to Win Anyone Over in Any Situation




Mike Carruthers:
If you want to be successful you have to be charming.


Brian Tracy:
The fact is that 85% of your success or lack of success is going to be determined by your relationships with other people. And the fact is that people who are the most successful are described by others as nice people.

Brian Tracy

Being Persuasive

November 8, 2012


Interview with Alan Axelrod, author of the book Getting Your Way Every Day: Mastering the Lost Art of Pure Persuasion




Mike Carruthers:
If you want to be perceived as more authoritative and persuasive it really helps to be tall. But also…


Alan Axelrod:
People with deep voices are perceived generally as more authoritative than people with high voices.

Alan Axelrod

How To Connect With New People

September 21, 2012


Interview with Jill Spiegel, author of the book Jill Spiegel's How To Talk To Anyone About Anything!




Mike Carruthers:
Are you one of those people who has trouble mingling at parties - maybe because you’re just not good at small talk?


Jill Spiegel:
First of all there’s no such thing as small talk even when you start conversations with, “What a beautiful day.” Or a compliment like, “I love your tie.” You give people a psychological and emotional lift that makes them want to talk to you.

Jill Spiegel

Persuasion Secrets - Part 2

August 30, 2012


Interview with Terri Sjodin, author of the book Small Message, Big Impact: The Elevator Speech Effect




Mike Carruthers:
Whenever you want to persuade someone or a group it’s really all about you and the way you present your information.


Terri Sjodin:
You can’t just wing it. And I think inherently we all agree that people buy people. And your “peopleness” is communicated through the way that you speak and present.

Terri Sjodin

What Do Other People Think Of You?

August 6, 2012


Interview with Sara Canaday, author of the book You -- According to Them: Uncovering the blind spots that impact your reputation and your career




Mike Carruthers:
Do you really want to know what other people think of you? Maybe not.


Sara Canaday:
I think that is exactly why people don’t do it more often. It’s hard to hear some very candid advice about how we might be coming across.

Sara Canaday

Something You Should Know - Blogged