Something You Should Know about Human Behavior


The Importance Of Face-To-Face Communication

November 17, 2014

 

Interview with Susan Pinker, author of the book The Village Effect: How Face-to-Face Contact Can Make Us Healthier, Happier, and Smarter

 

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Mike Carruthers:
So much of our communication today is electronic yet face-to-face contact turns out to be very important.

 

Susan Pinker:
Because interacting face to face releases a whole cascade of biochemical events that essentially provides biological resilience not only now but into the future.
 


Susan Pinker

How To Listen Better Than You Have Before

November 11, 2014

 

Interview with Dr. Marcia Reynolds, author of the book The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs (BK Business)

 

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Mike Carruthers:
In any important conversation you have it’s important to remember that…

 

Dr. Marcia Reynolds:
Listening is the most important piece of a conversation. So many people like rehearse what it is I’m going to say and it never turns out the way you think it is anyway.
 


Dr. Marcia Reynolds

The Power Of Rituals

November 6, 2014

 

Interview with Chris Attwood, author of the book Your Hidden Riches: Unleashing the Power of Ritual to Create a Life of Meaning and Purpose

 

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Mike Carruthers:
Simon Cowell climbs a tree every day. Serena Williams bouncing the tennis ball exactly 5 times before she serves. These are rituals.

 

Chris Attwood:
And what’s unique about a ritual is that rituals make things real. You get married and a wedding ceremony, that ritual, makes that abstract concept real.
 


Chris Attwood

How To Give & Take Criticism - Part 2

November 4, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
For criticism to be effective there has to be trust between giver and receiver.

 

Deb Bright:
Because when you trust someone then you know the intent is positive. You know that they’re there to help you not hurt you.
 


Deb Bright

 

How To Give & Take Criticism

November 3, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
Criticism in many workplaces the word has become taboo.

 

Deb Bright:
We’ve colored or painted it over with other words like appreciative feedback, caring confrontation, a coaching moment. You know what we’ve done is we’ve really created a tremendous amount of confusion in the workplace.
 


Deb Bright

 

The Problem With Perfection

October 31, 2014
 

Interview with Arthur Ciaramicoli, author of the book Performance Addiction: The Dangerous New Syndrome and How to Stop It from Ruining Your Life 
 

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Mike Carruthers:
The definition of personal growth has changed somewhat in just the last few years. 

 

Arthur Ciaramicoli:
You know there used to be a time when self-growth meant spiritual growth. In our world today growing means achieving and perfecting. And if you're always focused on perfecting yourself you can't live within your own skin with comfort.
 


Arthur Ciaramicoli

Complain Less - Persuade More

October 29, 2014

 

Interview with Laurie Puhn, author of the book Instant Persuasion

 

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Mike Carruthers:
When you complain to someone you're really trying to persuade them to do something. Although usually we're not very good at this.

 

Laurie Puhn, J.D.:
And what I mean by that is, lets say you have a problem you want your spouse to do more chores around the house. You could say, " Honey you really need to do more around the house I'm taking care of everything myself and this just isn't fair."
 


Laurie Puhn

When You Are Overwhelmed

October 27, 2014

 

Interview with Scott Eblin, author of the book Overworked and Overwhelmed: The Mindfulness Alternative

 

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Mike Carruthers:
Do you feel like you’re overworked and overwhelmed?

 

Scott Eblin:
The first thing I would say if you’re overworked and overwhelmed is you’re probably in a state of chronic fight or flight. And we all know what fight or flight is right? It’s useful in emergency situations but life is not a continuous emergency.
 


Scott Eblin

Personal Branding For Your Career

October 20, 2014

 

Interview with Catherine Kaputa, author of the book Women Who Brand: How Smart Women Promote Themselves and Get Ahead

 

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Mike Carruthers:
As an employee have you ever thought to yourself…

 

Catherine Kaputa:
How come the people that are good schmoozers with senior management are getting promoted more than the rest of us who are really working hard down in the trenches?
 


Catherine Kaputa

Doing What's Important

October 14, 2013

 

Interview with Matthew Kelly, author of the book The Rhythm of Life: Living Every Day with Passion and Purpose

 

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Mike Carruthers:
Think about it. We all have needs in 4 areas of life…


Matthew Kelley:
Physical, emotional, intellectual and spiritual. Most simply defined, if you don’t eat, you will die.
 


Matthew Kelly

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