Something You Should Know about Human Behavior

Handling Emotional Injuries - Part 2

August 7, 2013


Interview with Guy Winch, author of the book Emotional First Aid: Practical Strategies for Treating Failure, Rejection, Guilt, and Other Everyday Psychological Injuries




Mike Carruthers:
Failure is inevitable in everyone’s life and what’s interesting is…


Guy Winch:
When we fail at something it changes our perceptions it distorts our perceptions of the thing we failed at - such that we tend to see that goal as more difficult to achieve than it actually is.

Guy Winch Ph.D.

Handling Emotional Injuries

August 6, 2013


Interview with Guy Winch, author of the book Emotional First Aid: Practical Strategies for Treating Failure, Rejection, Guilt, and Other Everyday Psychological Injuries




Mike Carruthers:
When you get an emotional injury in the form of rejection or failure or guilt - the tendency is to just shake it off and get over it.


Guy Winch:
Which is interesting because we don’t have that attitude when it comes to physical injuries, we know we have to put antibacterial ointment on a cut and we know we have to treat a cold and the same is true of emotional and psychological injuries.

Guy Winch Ph.D.

Psychology Of How We Relate To Others

August 5, 2013


Interview with David McRaney, author of the book You Are Now Less Dumb: How to Conquer Mob Mentality, How to Buy Happiness, and All the Other Ways to Outsmart Yourself




Mike Carruthers:
The psychology behind how we relate to each other is fascinating. For instance there’s something called the illusion of asymmetric insight.


David McRaney:
And the illusion of asymmetric insight is the belief that I am an iceberg and that you only see the very top of the iceberg coming out of the water. But you tend to believe that everyone else in your life you can see what’s beneath the water.

David McRaney

Etiquette For The Modern Workplace

August 1, 2013


Interview with Valerie Sokolosky, author of the book Do It Right! The New Book of Business Etiquette




Mike Carruthers: 
If you remember no other etiquette rule, particularly workplace etiquette, remember this… 


Valerie Sokolosky:
When in doubt, don't. And that goes to, "Oh dear, should I wear this today?" Well if you're in doubt, don't. It goes to behaviors, "Oh dear, should I say this, should I do this?"

Valerie Sokolosky

Better Use Of Your Time

July 31, 2013


Interview with Ruth Klein, author of the book Time Management Secrets for Working Women




Mike Carruthers: 
Clutter can make it very difficult for anyone to concentrate and be productive. 


Ruth Klein:
So right from the get-go, I'm going to share something with you that is very easy and boy does it help. And that is... gather all of your junk and stack it - get it out of your sight, get it off of your desk.


Ruth Klein

Science Of Persuasion

July 22, 2013


Interview with Robert Cialdini, author of the book Yes!: 50 Scientifically Proven Ways to Be Persuasive




Mike Carruthers: 
Persuasion is not so much an art at all.


Robert Cialdini:
It turns out it's an out-and-out solid science - fifty years of research.

Robert Cialdini

When Liars Lie

July 18, 2013


Interview with David J. Lieberman, author of the book You Can Read Anyone




Mike Carruthers:
People lie all the time and if you know what to look for you can tell.


David J. Lieberman:
Lets say that somebody is lying about having their car stolen and they're talking to police. Statistically they're more likely to use phrases such as: "That car and the car," instead of "My car or our car." 

David J. Lieberman

The Bad Choices We Make

July 16, 2013


Interview with Deborah Schwartz, author of the book Woman on Top




Mike Carruthers:
Choices we all make them and then beat ourselves up afterwards.


Deborah Schwartz:
If you realize that people make mistakes all the time, understand that, and stop being too judgmental - then you begin to focus on OK what’s next.

Deborah Schwartz

Getting Good At Saying No

July 12, 2013


Interview with Susan Newman, author of the bookThe Book of No: 250 Ways to Say It -- And Mean It and Stop People-pleasing Forever




Mike Carruthers:
Saying "No"... it's tough to do when someone asks for your help - why is that?


Susan Newman:
We're afraid that people won't like us that they'll think that we're uncaring or self-centered, even lazy - and for some people they don't like confrontation.


Susan Newman

Talking To Strangers

July 8, 2013


Interview with Marvin Brown, author of the book How to Meet and Talk to Anyone Anywhere... Anytime...




Mike Carruthers:
Ever feel shy or uncomfortable at a party or event when you’re surrounded by strangers?


Marvin Brown:
Statistically 95% of the people in the United States of America do not know how to go over to someone they don’t know and then begin a conversation.


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