Something You Should Know about Language


How To Be A Good Conversationalist

April 7, 2016

 

Interview with Don Gabor, author of the book How To Start A Conversation And Make Friends

 

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Mike Carruthers:
When you speak with people in an attempt to establish a relationship, it’s important to realize what people are looking for in a conversation.

 

Don Gabor:
#1 is they want your attention; they want to know that you are listening – this is a basic human desire.
 


Don Gabor

Understanding Body Language - Part 2

March 23, 2016

 

Interview with Joe Navarro, author of the book What Every BODY is Saying: An Ex-FBI Agent's Guide to Speed-Reading People

 

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Mike Carruthers:
To some degree you already know how to read body language - every human being does.

 

Joe Navarro:
Our species assesses for danger first and then assesses for hierarchy second and then we look for other things like emotions and so forth.
 


Joe Navarro

Understanding Body Language

March 22, 2016

 

Interview with Joe Navarro, author of the book What Every BODY is Saying: An Ex-FBI Agent's Guide to Speed-Reading People

 

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Mike Carruthers:
Body language, if you learn to read it, can tell you a lot about a person.

 

Joe Navarro:
Our bodies reflect what we think, what we feel, and what we intend.

 


Joe Navarro

Networking For Success

March 16, 2016

 

Interview with Ivan Misner, author of the book Avoiding The Networking Disconnect

 

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Mike Carruthers:
Very often people go to conferences or networking events with the wrong mindset.

 

Ivan Misner:
First of all I think people use networking as the face-to-face cold calling opportunity. “Hi my names Ivan let’s do business”. And they go right into sales mode and I think that’s a huge mistake.
 


Ivan Misner

Communicating With Difficult People

October 20, 2015

 

Interview with Dr. Mark Goulston, author of the book Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life

 

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Mike Carruthers:
Difficult people - you have to deal with them so you might as well get good at it.

 

Dr. Mark Goulston:
The way difficult people get to you is, often they will charm you and then as you interact with them they kind of frustrate you, then they may anger you.
 


Dr. Mark Goulston

Effective Use Of Body Language

August 7, 2015

 

Interview with Tonya Reiman, author of the book The Yes Factor: Get What You Want. Say What You Mean. The Secrets of Persuasive Communication

 

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Mike Carruthers:
Body language can be very useful in business.

 

Using Body Language Effectively

 May 11, 2010

 

Interview with Tonya Reiman, author of the book The Yes Factor: Get What You Want. Say What You Mean. The Secrets of Persuasive Communication

 

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Mike Carruthers:
You know that your body language says a lot about you so why not make it say good things?

 

Say What You Mean

July 10, 2015

 

Interview with Meryl Runion, author of the book Speak Strong: Say what you MEAN. MEAN what you say. Don't be MEAN when you say it.

 

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Mike Carruthers:
Say what you mean - it seems like simple straightforward advice but so often we don’t.

 

Meryl Runion:
So many of us have been taught not to say what we mean for the sake of social nicety or to keep the peace.
 


Meryl Runion

Speaking With Power

September 10, 2010

 

Interview with Meryl Runion, author of the book How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want

 

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Mike Carruthers:
When you're talking to people, using the right phrases at the right time can make you a powerful communicator.

 

Meryl Runion:
One of my favorite power phrases is one that someone shared with me at a seminar I was teaching. It was a customer service situation and someone was being very hostile towards her.
 


Meryl Runion

Making Your Ideas Stick

July 3, 2015

 

Interview with Chip Heath, co-author of the book Made to Stick: Why Some Ideas Survive and Others Die

 

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Mike Carruthers:
Some ideas stick with us for a long time; other ideas die the minute after we hear them.

 

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