Something You Should Know about Language


Conquering The Fear Of Public Speaking

September 30, 2014

 

Interview with Rosalyn Kahn, author of the book Random Acts of Kindness are Changing the World

 

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Mike Carruthers:
Why is it that public speaking terrifies so many of us?

 

Rosalyn Kahn:
People don’t like being judged we always fear the worst and there’s a lot of research that’s gone ahead and said the fear is completely irrational.
 


Rosalyn Kahn

Confrontation - Part 2

August 26, 2014

 

Interview with Barbara Pachter, author of the book The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

 

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Mike Carruthers:
Most likely you’ve been in a confrontation with someone that got heated and didn’t end well.

 

Barbara Pachter:
When you meet someone’s aggression with your own aggression you’re giving that person power over you.

 


Barbara Pachter

Confrontation

August 25, 2014

 

Interview with Barbara Pachter, author of the book The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

 

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Mike Carruthers:
Confrontation can be difficult so we either avoid it or we tend to explode.

 

Barbara Pachter:
There is an alternative for people. Because when you think about it if you don’t say anything nothing changes, if you explode usually things get worse.
 


Barbara Pachter

Why It's Important To Ask "Why?"

July 7, 2014

 

Interview with Bill Jensen, author of the book Disrupt! Think Epic. Be Epic.

 

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Mike Carruthers:
When you're at work and people ask you to do something the first thing you should do is ask why.

 

Bill Jensen:
Because most everyone who is sending stuff to you is just trying to get stuff off of their desk. And frankly they haven't thought through why.
 


Bill Jensen

Never Say This In An Argument

July 3, 2014

 

Interview with George Thompson, author of the book Verbal Judo, Second Edition: The Gentle Art of Persuasion

 

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Mike Carruthers:
When you're in a heated argument and someone is getting really upset at you, you're likely tempted to say something like... "calm down."

 

George Thompson:
It's the worst thing you can say. One everybody thinks they're calm enough, so if you'll notice when you say calm down, what do they say? "I'm plenty calm!"
 


George Thompson

The Power Of Questions

July 1, 2014

 

Interview with Dorothy Leeds, author of the book The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work

 

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Mike Carruthers:
If you know how to use them questions can be very powerful tool for success.

 

Dorothy Leeds:
One of the powers of questions is that questions get people to convince themselves, and people believe more of what they say than what you say.
 


Dorothy Leeds

Self-Talk

April 22, 2014

 

Interview with Annette Simmons, author of the book Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact

 

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Mike Carruthers:
What really determines your level of overall happiness?


Annette Simmons:

If you are going to be happy it's because of the story you tell yourself about who you are and why you're here - and if you're miserable, same thing.
 


Annette Simmons

Meeting People & Creating Contacts

April 15, 2014

 

Interview with Anne Baber, author of the book Make Your Contacts Count: Networking Know-How for Business and Career Success

 

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Mike Carruthers:
Getting out there and meeting new people is extremely important in order to get ahead professionally and socially and yet…
 
Anne Baber:
About sixty percent of Americans are now saying that they are shy. That number has ratcheted upward from forty percent only ten years ago.

Anne Baber

Receiving Feedback From People

March 17, 2014

 

Interview with Sheila Heen, co-author of the book Thanks for the Feedback: The Science and Art of Receiving Feedback Well

 

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Mike Carruthers:
Supposedly we all want to get feedback from other people but sometimes feedback is hard to take.

 

Sheila Heen:
So feedback sits right at the junction of 2 core human needs; the 1st is the need to learn and grow.

 


Sheila Heen

Presenting Your Ideas Well

March 6, 2014

 

Interview with Carmine Gallo, author of the book Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds

 

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Mike Carruthers:
If you want to get ahead today you have to be able to communicate well and express your ideas verbally.

 

Carmine Gallo:
You can have great ideas but if you cannot communicate persuasively. If I can’t move you to action then my ideas don’t matter that much, do they?
 


Carmine Gallo

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