Something You Should Know about Language


Why It's Important To Ask "Why?"

July 7, 2014

 

Interview with Bill Jensen, author of the book Disrupt! Think Epic. Be Epic.

 

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Mike Carruthers:
When you're at work and people ask you to do something the first thing you should do is ask why.

 

Bill Jensen:
Because most everyone who is sending stuff to you is just trying to get stuff off of their desk. And frankly they haven't thought through why.
 


Bill Jensen

Never Say This In An Argument

July 3, 2014

 

Interview with George Thompson, author of the book Verbal Judo, Second Edition: The Gentle Art of Persuasion

 

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Mike Carruthers:
When you're in a heated argument and someone is getting really upset at you, you're likely tempted to say something like... "calm down."

 

George Thompson:
It's the worst thing you can say. One everybody thinks they're calm enough, so if you'll notice when you say calm down, what do they say? "I'm plenty calm!"
 


George Thompson

The Power Of Questions

July 1, 2014

 

Interview with Dorothy Leeds, author of the book The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work

 

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Mike Carruthers:
If you know how to use them questions can be very powerful tool for success.

 

Dorothy Leeds:
One of the powers of questions is that questions get people to convince themselves, and people believe more of what they say than what you say.
 


Dorothy Leeds

Self-Talk

April 22, 2014

 

Interview with Annette Simmons, author of the book Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact

 

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Mike Carruthers:
What really determines your level of overall happiness?


Annette Simmons:

If you are going to be happy it's because of the story you tell yourself about who you are and why you're here - and if you're miserable, same thing.
 


Annette Simmons

Meeting People & Creating Contacts

April 15, 2014

 

Interview with Anne Baber, author of the book Make Your Contacts Count: Networking Know-How for Business and Career Success

 

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Mike Carruthers:
Getting out there and meeting new people is extremely important in order to get ahead professionally and socially and yet…
 
Anne Baber:
About sixty percent of Americans are now saying that they are shy. That number has ratcheted upward from forty percent only ten years ago.

Anne Baber

Receiving Feedback From People

March 17, 2014

 

Interview with Sheila Heen, co-author of the book Thanks for the Feedback: The Science and Art of Receiving Feedback Well

 

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Mike Carruthers:
Supposedly we all want to get feedback from other people but sometimes feedback is hard to take.

 

Sheila Heen:
So feedback sits right at the junction of 2 core human needs; the 1st is the need to learn and grow.

 


Sheila Heen

Presenting Your Ideas Well

March 6, 2014

 

Interview with Carmine Gallo, author of the book Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds

 

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Mike Carruthers:
If you want to get ahead today you have to be able to communicate well and express your ideas verbally.

 

Carmine Gallo:
You can have great ideas but if you cannot communicate persuasively. If I can’t move you to action then my ideas don’t matter that much, do they?
 


Carmine Gallo

Preparing For Important Conversations

March 3, 2014

 

Interview with Ronald Shapiro, author of the book Perfecting Your Pitch: How to Succeed in Business and in Life by Finding Words That Work

 

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Mike Carruthers:
Think of all the times you’ve had to have serious even difficult conversations with people.

 

Ronald Shapiro:
You have a family financial squabble, you’re going to ask the boss for a raise, break a relationship up with a partner – these are really important conversations.
 


Ronald Shapiro

Ways To Improve Family Communication

February 17, 2014

 

Interview with Dr. Carl Alasko, author of the book Say

 

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Mike Carruthers:
If you want to improve your communication skills particularly within your own family…

 

Dr. Carl Alasko:
Don’t ask questions that don’t have an actual answer. And I put the main culprit the why question. Why didn’t you do your homework?
 


Dr. Carl Alasko

Improving The Sound Of Your Voice

January 2, 2014

 

Interview with Vocal Coach Roger Love, Creator of Roger Love's Vocal Power: Speaking with Authority, Clarity and Conviction (Your Coach in a Box)
 

www.RogerLove.com

 

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Mike Carruthers:
Choosing your words carefully may be important when you want to make a good impression, but, maybe not as important as you think.


Roger Love:

The words you speak only count for about 5-8% of whether or not anyone even believes what you’re saying.
 


Vocal Coach Roger Love

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