Something You Should Know about Language

August 22, 2011

Interview with Peter Guber, author of the book Tell to Win: Connect, Persuade, and Triumph with the Hidden Power of Story

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Mike Carruthers:
Trying to convince someone with facts and figures will never be as effective as using a story.

Peter Guber:
It’s the way we make sense of things, we’re narrative creatures we’re not digital creatures, we’re analog creatures. And our oral tradition, our ability to talk and communicate goes back 40 thousand years.
 

July 18, 2011

Interview with Don Gabor, author of the book How To Start A Conversation And Make Friends

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Mike Carruthers:
When you speak with people in an attempt to establish a relationship, it’s important to realize what people are looking for in a conversation.

Don Gabor:
#1 is they want your attention; they want to know that you are listening – this is a basic human desire.
 

June 10, 2011

Interview with Joe Navarro, author of the book What Every BODY is Saying: An Ex-FBI Agent's Guide to Speed-Reading People

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Mike Carruthers:
To some degree you already know how to read body language - every human being does.

Joe Navarro:
Our species assesses for danger first and then assesses for hierarchy second and then we look for other things like emotions and so forth.
 

October 15, 2010

Interview with Richard Strozzi-Heckler, author of the book The Leadership Dojo: Build Your Foundation as an Exemplary Leader

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Mike Carruthers:
When you're talking to someone, you like to think that what you're saying is what the other person is focusing on. But research says otherwise.

Richard Strozzi-Heckler:
People listen seven percent content, ninety-three percent comportment - how your physical presence is.