Something You Should Know about Negotiation


Simple Negotiating Tactics

November 26, 2014

 

Interview with Peter Stark, author of the book The Only Negotiating Guide You'll Ever Need: 101 Ways to Win Every Time in Any Situation

 

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Mike Carruthers: 
Everybody negotiates all the time.

 

Peter Stark:
Every time you communicate with the intent to change the relationship some way, you're negotiating.
 


Peter Stark

How To Give & Take Criticism

November 3, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
Criticism in many workplaces the word has become taboo.

 

Deb Bright:
We’ve colored or painted it over with other words like appreciative feedback, caring confrontation, a coaching moment. You know what we’ve done is we’ve really created a tremendous amount of confusion in the workplace.
 


Deb Bright

 

Complain Less - Persuade More

October 29, 2014

 

Interview with Laurie Puhn, author of the book Instant Persuasion

 

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Mike Carruthers:
When you complain to someone you're really trying to persuade them to do something. Although usually we're not very good at this.

 

Laurie Puhn, J.D.:
And what I mean by that is, lets say you have a problem you want your spouse to do more chores around the house. You could say, " Honey you really need to do more around the house I'm taking care of everything myself and this just isn't fair."
 


Laurie Puhn

Confrontation - Part 2

August 26, 2014

 

Interview with Barbara Pachter, author of the book The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

 

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Mike Carruthers:
Most likely you’ve been in a confrontation with someone that got heated and didn’t end well.

 

Barbara Pachter:
When you meet someone’s aggression with your own aggression you’re giving that person power over you.

 


Barbara Pachter

Confrontation

August 25, 2014

 

Interview with Barbara Pachter, author of the book The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

 

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Mike Carruthers:
Confrontation can be difficult so we either avoid it or we tend to explode.

 

Barbara Pachter:
There is an alternative for people. Because when you think about it if you don’t say anything nothing changes, if you explode usually things get worse.
 


Barbara Pachter

How To Be More Persuasive - Part 2

August 14, 2014

 

Interview with Ruth Sherman, author of the book Get Them to See It Your Way, Right Away: How to Persuade Anyone of Anything 

 

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Mike Carruthers:
When you need to persuade someone of something, a friend, a co-worker, even your boss…

 

Ruth Sherman :
There is something very important that successful people do, that's very persuasive and that is they project confidence.


Ruth Sherman

How To Be More Persuasive

August 13, 2014

 

Interview with Ruth Sherman, author of the book Get Them to See It Your Way, Right Away: How to Persuade Anyone of Anything 

 

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Mike Carruthers:
What does it take to be a powerful persuader?

 

Ruth Sherman :
The idea that you can persuade people is rooted, I believe, in a lot of small but significant behaviors that have done well to differentiate you from the rest of the people out there.
 


Ruth Sherman

Never Say This In An Argument

July 3, 2014

 

Interview with George Thompson, author of the book Verbal Judo, Second Edition: The Gentle Art of Persuasion

 

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Mike Carruthers:
When you're in a heated argument and someone is getting really upset at you, you're likely tempted to say something like... "calm down."

 

George Thompson:
It's the worst thing you can say. One everybody thinks they're calm enough, so if you'll notice when you say calm down, what do they say? "I'm plenty calm!"
 


George Thompson

The Power Of Questions

July 1, 2014

 

Interview with Dorothy Leeds, author of the book The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work

 

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Mike Carruthers:
If you know how to use them questions can be very powerful tool for success.

 

Dorothy Leeds:
One of the powers of questions is that questions get people to convince themselves, and people believe more of what they say than what you say.
 


Dorothy Leeds

Conflict Strategies

May 29, 2014

 

Interview with Diane Hamilton, author of the book Everything Is Workable: A Zen Approach to Conflict Resolution

 

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Mike Carruthers:
Conflict for many of us is something to be avoided.

 

Diane Hamilton:
The 1st thing is just to not, not to be afraid of it. Most of us are convinced that to deal with conflict directly isn’t going to go anywhere good because most of our experience is that it doesn’t. So we have to change our attitude.
 


Diane Hamilton

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