Something You Should Know about Negotiation


Confrontation - Part 2

August 26, 2014

 

Interview with Barbara Pachter, author of the book The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

 

________________

 

Mike Carruthers:
Most likely you’ve been in a confrontation with someone that got heated and didn’t end well.

 

Barbara Pachter:
When you meet someone’s aggression with your own aggression you’re giving that person power over you.

 


Barbara Pachter

Confrontation

August 25, 2014

 

Interview with Barbara Pachter, author of the book The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

 

________________

 

Mike Carruthers:
Confrontation can be difficult so we either avoid it or we tend to explode.

 

Barbara Pachter:
There is an alternative for people. Because when you think about it if you don’t say anything nothing changes, if you explode usually things get worse.
 


Barbara Pachter

How To Be More Persuasive - Part 2

August 14, 2014

 

Interview with Ruth Sherman, author of the book Get Them to See It Your Way, Right Away: How to Persuade Anyone of Anything 

 

________________

 

Mike Carruthers:
When you need to persuade someone of something, a friend, a co-worker, even your boss…

 

Ruth Sherman :
There is something very important that successful people do, that's very persuasive and that is they project confidence.


Ruth Sherman

How To Be More Persuasive

August 13, 2014

 

Interview with Ruth Sherman, author of the book Get Them to See It Your Way, Right Away: How to Persuade Anyone of Anything 

 

________________

 

Mike Carruthers:
What does it take to be a powerful persuader?

 

Ruth Sherman :
The idea that you can persuade people is rooted, I believe, in a lot of small but significant behaviors that have done well to differentiate you from the rest of the people out there.
 


Ruth Sherman

Never Say This In An Argument

July 3, 2014

 

Interview with George Thompson, author of the book Verbal Judo, Second Edition: The Gentle Art of Persuasion

 

________________

 

Mike Carruthers:
When you're in a heated argument and someone is getting really upset at you, you're likely tempted to say something like... "calm down."

 

George Thompson:
It's the worst thing you can say. One everybody thinks they're calm enough, so if you'll notice when you say calm down, what do they say? "I'm plenty calm!"
 


George Thompson

The Power Of Questions

July 1, 2014

 

Interview with Dorothy Leeds, author of the book The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work

 

_________________

 

Mike Carruthers:
If you know how to use them questions can be very powerful tool for success.

 

Dorothy Leeds:
One of the powers of questions is that questions get people to convince themselves, and people believe more of what they say than what you say.
 


Dorothy Leeds

Conflict Strategies

May 29, 2014

 

Interview with Diane Hamilton, author of the book Everything Is Workable: A Zen Approach to Conflict Resolution

 

________________

 

Mike Carruthers:
Conflict for many of us is something to be avoided.

 

Diane Hamilton:
The 1st thing is just to not, not to be afraid of it. Most of us are convinced that to deal with conflict directly isn’t going to go anywhere good because most of our experience is that it doesn’t. So we have to change our attitude.
 


Diane Hamilton

You Can Negotiate Anything

May 22, 2014

 

Interview with Irvin Schorsch Founder of Pennsylvania Capital Management
www.pcmadvisors.com

 

_________________

 

Mike Carruthers:
While not everyone likes to negotiate it’s amazing what you can negotiate if you’re so inclined.

 

Irvin Schorsch:
You can either negotiate and or shop heavily most anything you buy in life. Whether you’re negotiating a cell phone purchase or you’re negotiating clothes most anything you want to buy is negotiable.
 


Irwin Schorsch

Receiving Feedback From People

March 17, 2014

 

Interview with Sheila Heen, co-author of the book Thanks for the Feedback: The Science and Art of Receiving Feedback Well

 

________________

 

Mike Carruthers:
Supposedly we all want to get feedback from other people but sometimes feedback is hard to take.

 

Sheila Heen:
So feedback sits right at the junction of 2 core human needs; the 1st is the need to learn and grow.

 


Sheila Heen

Presenting Your Ideas Well

March 6, 2014

 

Interview with Carmine Gallo, author of the book Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds

 

________________

 

Mike Carruthers:
If you want to get ahead today you have to be able to communicate well and express your ideas verbally.

 

Carmine Gallo:
You can have great ideas but if you cannot communicate persuasively. If I can’t move you to action then my ideas don’t matter that much, do they?
 


Carmine Gallo

Something You Should Know - Blogged