Something You Should Know about Negotiation


How To Say No & Mean It

 February 19, 2015

 

Interview with Don Gabor, author of the book Words That Win: What to Say to Get What You Want

 

________________

 

Mike Carruthers: 
When someone asks you to do something, and you don't want to, do you give in or do you say "no"?

 

Don Gabor:
Saying "no" is not an easy thing for many people to do, but it is often times the right thing to do for both parties.
 


Don Gabor

Taking Confrontation Out Of Conflict

February 18, 2015

 

Interview with Tim Ursiny, author of the book The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight

 

________________

 

Mike Carruthers:
Conflict. It makes a lot of us uneasy, so we avoid it at all costs. Why?

 

Tim Ursiny PhD:
I think that most of us don't have a good role model for healthy conflict. I mean how many people do you know, that you can think of "Wow! They really handle conflict well?"
 


Tim Ursiny

Improve Your Negotiating Skills

January 13, 2015

 

Interview with Jim Camp, author of the book Start with NO...The Negotiating Tools that the Pros Don't Want You to Know

 

________________

 

Mike Carruthers:
There is one great negotiating technique that we're often afraid to use, it's the word no

 

Jim Camp:
People are afraid to say the word no, they're afraid of hurting feelings, they're afraid of failure. When in reality, no is nothing more than a decision to be changed.
 


Jim Camp

Simple Negotiating Tactics

November 26, 2014

 

Interview with Peter Stark, author of the book The Only Negotiating Guide You'll Ever Need: 101 Ways to Win Every Time in Any Situation

 

________________

 

 

Mike Carruthers: 
Everybody negotiates all the time.

 

Peter Stark:
Every time you communicate with the intent to change the relationship some way, you're negotiating.
 


Peter Stark

How To Give & Take Criticism

November 3, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

________________

 

Mike Carruthers:
Criticism in many workplaces the word has become taboo.

 

Deb Bright:
We’ve colored or painted it over with other words like appreciative feedback, caring confrontation, a coaching moment. You know what we’ve done is we’ve really created a tremendous amount of confusion in the workplace.
 


Deb Bright

 

Complain Less - Persuade More

October 29, 2014

 

Interview with Laurie Puhn, author of the book Instant Persuasion

 

________________

 

Mike Carruthers:
When you complain to someone you're really trying to persuade them to do something. Although usually we're not very good at this.

 

Laurie Puhn, J.D.:
And what I mean by that is, lets say you have a problem you want your spouse to do more chores around the house. You could say, " Honey you really need to do more around the house I'm taking care of everything myself and this just isn't fair."
 


Laurie Puhn

Confrontation - Part 2

August 26, 2014

 

Interview with Barbara Pachter, author of the book The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

 

________________

 

Mike Carruthers:
Most likely you’ve been in a confrontation with someone that got heated and didn’t end well.

 

Barbara Pachter:
When you meet someone’s aggression with your own aggression you’re giving that person power over you.

 


Barbara Pachter

Confrontation

August 25, 2014

 

Interview with Barbara Pachter, author of the book The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

 

________________

 

Mike Carruthers:
Confrontation can be difficult so we either avoid it or we tend to explode.

 

Barbara Pachter:
There is an alternative for people. Because when you think about it if you don’t say anything nothing changes, if you explode usually things get worse.
 


Barbara Pachter

How To Be More Persuasive - Part 2

August 14, 2014

 

Interview with Ruth Sherman, author of the book Get Them to See It Your Way, Right Away: How to Persuade Anyone of Anything 

 

________________

 

Mike Carruthers:
When you need to persuade someone of something, a friend, a co-worker, even your boss…

 

Ruth Sherman :
There is something very important that successful people do, that's very persuasive and that is they project confidence.


Ruth Sherman

How To Be More Persuasive

August 13, 2014

 

Interview with Ruth Sherman, author of the book Get Them to See It Your Way, Right Away: How to Persuade Anyone of Anything 

 

________________

 

Mike Carruthers:
What does it take to be a powerful persuader?

 

Ruth Sherman :
The idea that you can persuade people is rooted, I believe, in a lot of small but significant behaviors that have done well to differentiate you from the rest of the people out there.
 


Ruth Sherman

Something You Should Know - Blogged