Something You Should Know about Coworkers


Taking Confrontation Out Of Conflict

February 18, 2015

 

Interview with Tim Ursiny, author of the book The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight

 

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Mike Carruthers:
Conflict. It makes a lot of us uneasy, so we avoid it at all costs. Why?

 

Tim Ursiny PhD:
I think that most of us don't have a good role model for healthy conflict. I mean how many people do you know, that you can think of "Wow! They really handle conflict well?"
 


Tim Ursiny

The Design Of Office Space

February 9, 2015

 

Interview with Nikil Saval, author of the book Cubed: The Secret History of the Workplace

 

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Mike Carruthers:
The look and design of office space has changed a lot over the years. At first offices were designed like factories.

 

Nikil Saval:
Just row, after row of desks in the center of the room for typist or accountants – people pace the floor like foremen as well just to supervise.
 


Nikil Saval

The Problem When We Make Assumptions

February 5, 2015

 

Interview with Scott Gornto, author of the book The Stories We Tell Ourselves: Stop Jumping to Conclusions. Free Yourself from Anxiety. Transform Your Relationships.

 

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Mike Carruthers:
What do human beings do when they don’t have the whole story? We make it up.

 

Scott Gornto:
You know our boss sends us an email 3 or 4 o’clock on a Friday afternoon and says hey I need to talk first thing Monday morning. And then we create a narrative about what that means, are we getting fired, have I made a mistake, what’s going on?
 


Scott Gornto

Making The Most Of Every Conversation

December 29, 2014

 

Interview with Susan Scott, author of the book Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

 

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Mike Carruthers: 
We have conversations with people every day, without giving them a whole lot of thought, but think about this:

 


Susan Scott:

While no single conversation is guaranteed to change the trajectory of a career or a company or a relationship or a life, any single conversation can.


Susan Scott

Women & Negotiation

December 4, 2014

Interview with Linda Babcock, author of Women Don't Ask: The High Cost of Avoiding Negotiation--and Positive Strategies for Change

 

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Mike Carruthers:
An interesting difference between men and women is that men tend to ask for what they want, and women don't.

 

Linda Babcock:
I interviewed a woman who was getting her first job after her M.B.A., and she said, "You know I didn't negotiate my salary because I wanted to start out on the right foot with my employer." 
 


Linda Babcock

Strategies For Success

November 20, 2014

 

Interview with Alan C. Fox, author of the book People Tools for Business

 

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Mike Carruthers:
If you’re going to get ahead in the world you’ve got to know how to make things happen. Here’s a story…

 

Alan C. Fox:
I came into my office after being gone for a few days on a Tuesday morning the elevator didn’t work, it’ stopped working it trapped someone in the elevator on Thursday afternoon and it still wasn’t fixed.
 


Alan C. Fox

How To Listen Better Than You Have Before

November 11, 2014

 

Interview with Dr. Marcia Reynolds, author of the book The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs (BK Business)

 

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Mike Carruthers:
In any important conversation you have it’s important to remember that…

 

Dr. Marcia Reynolds:
Listening is the most important piece of a conversation. So many people like rehearse what it is I’m going to say and it never turns out the way you think it is anyway.
 


Dr. Marcia Reynolds

When Inexperience Is A Good Thing

November 10, 2014

 

Interview with Liz Wiseman, author of the book Rookie Smarts: Why Learning Beats Knowing in the New Game of Work

 

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Mike Carruthers:
When it comes to a job or career it’s experience that matters. Or does it?

 

Liz Wiseman:
I think that advice has been accurate for a lot of years but the world of work has changed a lot in the last few years.
 


Liz Wiseman

How To Give & Take Criticism - Part 2

November 4, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
For criticism to be effective there has to be trust between giver and receiver.

 

Deb Bright:
Because when you trust someone then you know the intent is positive. You know that they’re there to help you not hurt you.
 


Deb Bright

 

How To Give & Take Criticism

November 3, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
Criticism in many workplaces the word has become taboo.

 

Deb Bright:
We’ve colored or painted it over with other words like appreciative feedback, caring confrontation, a coaching moment. You know what we’ve done is we’ve really created a tremendous amount of confusion in the workplace.
 


Deb Bright

 

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