Something You Should Know about Dealing with a Difficult Boss


How To Listen Better Than You Have Before

November 11, 2014

 

Interview with Dr. Marcia Reynolds, author of the book The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs (BK Business)

 

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Mike Carruthers:
In any important conversation you have it’s important to remember that…

 

Dr. Marcia Reynolds:
Listening is the most important piece of a conversation. So many people like rehearse what it is I’m going to say and it never turns out the way you think it is anyway.
 


Dr. Marcia Reynolds

How To Give & Take Criticism - Part 2

November 4, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
For criticism to be effective there has to be trust between giver and receiver.

 

Deb Bright:
Because when you trust someone then you know the intent is positive. You know that they’re there to help you not hurt you.
 


Deb Bright

 

How To Give & Take Criticism

November 3, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
Criticism in many workplaces the word has become taboo.

 

Deb Bright:
We’ve colored or painted it over with other words like appreciative feedback, caring confrontation, a coaching moment. You know what we’ve done is we’ve really created a tremendous amount of confusion in the workplace.
 


Deb Bright

 

How To Be A Good Employee

October 17, 2014

 

Interview with Kathy Hayward, co-author of the book Wise Words for Employees: Becoming Indispensable

 

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Mike Carruthers:
It’s important to remember that there’s a big difference between being good at your job and being a good employee.

 

Kathy Hayward:
I so often see that people think that "I do a really great job and I produce a hundred widgets per day so they’ll never let me go," and they’re really shocked when they are let go because they were a problem employee.
 

 

Why It's Important To Ask "Why?"

July 7, 2014

 

Interview with Bill Jensen, author of the book Disrupt! Think Epic. Be Epic.

 

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Mike Carruthers:
When you're at work and people ask you to do something the first thing you should do is ask why.

 

Bill Jensen:
Because most everyone who is sending stuff to you is just trying to get stuff off of their desk. And frankly they haven't thought through why.
 


Bill Jensen

Conflict Strategies

May 29, 2014

 

Interview with Diane Hamilton, author of the book Everything Is Workable: A Zen Approach to Conflict Resolution

 

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Mike Carruthers:
Conflict for many of us is something to be avoided.

 

Diane Hamilton:
The 1st thing is just to not, not to be afraid of it. Most of us are convinced that to deal with conflict directly isn’t going to go anywhere good because most of our experience is that it doesn’t. So we have to change our attitude.
 


Diane Hamilton

Boss/Employee Relationship

May 21, 2014

 

Interview with Jamie Showkeir, author of the book Authentic Conversations: Moving from Manipulation to Truth and Commitment

 

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Mike Carruthers:
If you had to describe the nature of the typical boss/employee relationship, it's similar to a parent and child.

 

Jamie Showkeir:
Because the premise on which our organizations of today were founded was generated well over a hundred years ago by people who were looking at non-skilled labor, as folks who could not be trusted and had to be told what to do.
 


Jamie Showkeir

Reconciling Estranged Relationships

February 20, 2014

 

Interview with Laura Davis, author of the book I Thought We'd Never Speak Again: The Road from Estrangement to Reconciliation

 

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Mike Carruthers:
People hold grudges and stop speaking to friends and family members for important reasons or at least they seemed important at the time, however…

 


Laura Davis:

When you hold on to a grudge against someone for something they did in the past it can really be counter-productive because what seems like a bitter rift at one point ten years later may look very different.
 


Laura Davis

What Makes A Great Work Environment

February 14, 2014

 

Interview with Dennis Bakke, author of the book Joy At Work: A Revolutionary Approach To Fun On The Job

 

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Mike Carruthers:
What people need and seldom get in the workplace is responsibility.

 

Dennis W. Bakke:
In effect, take the big action or make a difference that actually affects the outcome of what we're doing. People have to be able to make important decisions.

 


Dennis W. Bakke

Identifying Your Strengths & Weaknesses

February 6, 2014

 

Interview with Marcus Buckingham, author of the book The One Thing You Need to Know: ... About Great Managing, Great Leading, and Sustained Individual Success

 

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Mike Carruthers:
Here's a good way to determine what your weaknesses are…

 

Marcus Buckingham:
It's an activity that when you're not doing it, you don't look forward to it and when you are doing it you can't wait to stop. Well, you're never going to learn to love that.
 


Marcus Buckingham

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