Something You Should Know about Résumés and Cover Letters

 April 12, 2010
Interview with Jessica Pryce-Jones author of Happiness at Work: Maximizing Your Psychological Capital for Success

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Mike Carruthers:
Just how happy and content you are at work is determined by several factors.

Jessica Pryce-Jones:
It looks to be about 50% of your happiness comes with who you are. 10-15% comes with the context that you find yourself in – but 35-40% comes from how you manage that context.
 

February 19, 1020

Interview with Terry R. Bacon, author of the book What People Want: A Manager's Guide to Building Relationships That Work

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Mike Carruthers:
A lot of managers are lousy at their job and the process of promoting managers is a big part of the problem.

Terry Bacon:
A lot of managers are promoted because they're very good technically at what they do.  And they're so good technically, they're promoted into positions of management, often without having a real aptitude for people and usually without any real good training on how to manage people.
 

September 28, 2009
Interview with Mark Goulston author of Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

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Mike Carruthers:
Listening may be one of the best and underutilized ways to really connect with someone.

Mark Goulston:
I think a key prerequisite though is you actually have to care about other people as opposed to just try to maneuver them to do a deal.

September 23, 2009
Interview with John Lee, author of The Anger Solution: The Proven Method for Achieving Calm and Developing Healthy, Long-Lasting Relationships

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Mike Carruthers:
Funny thing about anger - people get angry all the time and yet…

John Lee:
The words you will very seldom ever hear a lover, a wife, a spouse, a boss or an employee ever say to anybody is, “I’m angry”.