Something You Should Know about Résumés and Cover Letters


Communicating With Difficult People

October 20, 2015

 

Interview with Dr. Mark Goulston, author of the book Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life

 

_______________

 

Mike Carruthers:
Difficult people - you have to deal with them so you might as well get good at it.

 

Dr. Mark Goulston:
The way difficult people get to you is, often they will charm you and then as you interact with them they kind of frustrate you, then they may anger you.
 


Dr. Mark Goulston

Why So Many Leaders Are Lousy - Part 2

October 7, 2015

 

Interview with Jeffrey Pfeffer, author of the book Leadership BS: Fixing Workplaces and Careers One Truth at a Time

 

________________

 

Mike Carruthers:

A lot of the common leadership advice today seems to fly in the face of reality.

 

Jeffrey Pfeffer:

The leadership literature mostly says that you should tell the truth and I actually don’t believe that. I think that there’s social research that suggests that one of the most important skills of a leader is the ability to prevaricate.
 


Jeffrey Pfeffer

Why So Many Leaders Are Lousy

October 6, 2015

 

Interview with Jeffrey Pfeffer, author of the book Leadership BS: Fixing Workplaces and Careers One Truth at a Time

 

________________

 

Mike Carruthers:
Every year about 50 billion dollars is spent on leadership development in the form of books, seminars, speakers and programs – the results…

 

Jeffrey Pfeffer:
Has produced almost nothing – employee engagement is low, trust in leaders is low, job satisfaction is low - if something hasn’t worked for 70 years we can keep doing it but the odds of it changing I don’t think is very high.
 


Jeffrey Pfeffer

When A Boss Uses Fear To Manage People

August 24, 2015

 

Interview with Joan Kingsley, author of the book The Fear-free Organization: Vital Insights from Neuroscience to Transform Your Business Culture

 

________________

 

Mike Carruthers:
Traditionally many employers use fear to get employees to do their work - fear of getting in trouble, getting yelled at, getting fired.

 

Joan Kingsley:
If you tap into another person’s fear system you’ve tapped into their survival system. So you get somebody working with you or for you who is surviving rather than thriving.
 


Joan Kingsley

Being Happy At Work

August 4, 2015

 

Interview with Jessica Pryce-Jones author of Happiness at Work: Maximizing Your Psychological Capital for Success

 

_______________________

 

Mike Carruthers:
More and more employers are spending time and effort on making sure their employees are happy.

 

Jessica Pryce-Jones:
The reason that organizations are interested in happiness at work is because people who are happiest at work are doing a day and a quarter extra per week in terms of effort. So you are getting sixty days a year out of your most happy employees.
 


Jessica Pryce-Jones

Being Happy On The Job

 April 12, 2010
Interview with Jessica Pryce-Jones author of Happiness at Work: Maximizing Your Psychological Capital for Success

 

_______________________

 

Mike Carruthers:
Just how happy and content you are at work is determined by several factors.

 

Jessica Pryce-Jones:
It looks to be about 50% of your happiness comes with who you are. 10-15% comes with the context that you find yourself in – but 35-40% comes from how you manage that context.
 


Jessica Pryce-Jones

Managing Your Boss

June 3, 2015

 

Interview with Katherine Crowley, co-author of the book Working for You Isn't Working for Me: The Ultimate Guide to Managing Your Boss

 

__________________

 

Mike Carruthers:
Just about everyone can find something wrong with their boss.

 

Katherine Crowley:
It’s not that bosses overall as personalities - as human beings are horrible people. It’s that many bosses have specific traits that drive people crazy.

Katherine Crowley

 

Dealing With Anger

May 8, 2015

 

Interview with John Lee, author of The Anger Solution: The Proven Method for Achieving Calm and Developing Healthy, Long-Lasting Relationships

 

_______________

 

Mike Carruthers:
Funny thing about anger - people get angry all the time and yet…

 

John Lee:
The words you will very seldom ever hear a lover, a spouse, a boss or an employee ever say to anybody is, “I’m angry”. 


John Lee

 

Taking Confrontation Out Of Conflict

February 18, 2015

 

Interview with Tim Ursiny, author of the book The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight

 

________________

 

Mike Carruthers:
Conflict. It makes a lot of us uneasy, so we avoid it at all costs. Why?

 

Tim Ursiny PhD:
I think that most of us don't have a good role model for healthy conflict. I mean how many people do you know, that you can think of "Wow! They really handle conflict well?"
 


Tim Ursiny

How To Listen Better Than You Have Before

November 11, 2014

 

Interview with Dr. Marcia Reynolds, author of the book The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs (BK Business)

 

________________

 

Mike Carruthers:
In any important conversation you have it’s important to remember that…

 

Dr. Marcia Reynolds:
Listening is the most important piece of a conversation. So many people like rehearse what it is I’m going to say and it never turns out the way you think it is anyway.
 


Dr. Marcia Reynolds

Something You Should Know - Blogged