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Something You Should Know about Résumés and Cover Letters

Why So Many Bosses Are Lousy Leaders

February 19, 1020

 

Interview with Terry R. Bacon, author of the book What People Want: A Manager's Guide to Building Relationships That Work

 

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Mike Carruthers:
A lot of managers are lousy at their job and the process of promoting managers is a big part of the problem.

 

Terry Bacon:
A lot of managers are promoted because they're very good technically at what they do.  And they're so good technically, they're promoted into positions of management, often without having a real aptitude for people and usually without any real good training on how to manage people.
 
Terry R. Bacon

How To Manage Your Boss

November 16, 2009

 

Interview with Katherine Crowley, co-author of the book Working for You Isn't Working for Me: The Ultimate Guide to Managing Your Boss

 

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Mike Carruthers:
Just about everyone can find something wrong with their boss.

 

Katherine Crowley:
It’s not that bosses overall as personalities - as human beings are horrible people. It’s that many bosses have specific traits that drive people crazy.

Katherine Crowley

 

The Magic Of Listening

September 28, 2009
Interview with Mark Goulston author of Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

 

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Mike Carruthers:
Listening may be one of the best and underutilized ways to really connect with someone.

 

Mark Goulston:
I think a key prerequisite though is you actually have to care about other people as opposed to just try to maneuver them to do a deal.
Mark Goulston

 

Why Do You Hate Your Job?

January 13, 2009
Interview with Charlotte Shelton, author of Quantum Leaps: Seven Skills for Workplace ReCreation

 

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Mike Carruthers:
It's no secret that a lot of people are unhappy with their job, however…

 

Charlotte Shelton:
We have 1 in 4 people equating the workplace with a prison and being very frustrated because they can't change the prison that they feel caught in.

 

 

     

 

What Do You Do With Anger? Part 2

September 23, 2009
Interview with John Lee, author of The Anger Solution: The Proven Method for Achieving Calm and Developing Healthy, Long-Lasting Relationships

 

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Mike Carruthers:
Funny thing about anger - people get angry all the time and yet…

 

John Lee:
The words you will very seldom ever hear a lover, a wife, a spouse, a boss or an employee ever say to anybody is, “I’m angry”. 
John Lee

 

What Do You Do With Anger?

September 22, 2009
Interview with John Lee, author of The Anger Solution: The Proven Method for Achieving Calm and Developing Healthy, Long-Lasting Relationships

 

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Mike Carruthers:
Are you good at dealing with anger? It sort of depends on your definition of anger.

 

John Lee:
Because people use the words anger and rage interchangeably as if they meant the same thing.
 
John Lee

What Kills Employee Passion?

 September 3, 2009

Interview with Omar Kahn, author of Liberating Passion: How the World's Best Global Leaders Produce Winning Results  

 

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Mike Carruthers:
Passion in the workplace - a lot is written about that subject as if it was a rare commodity and yet…

 

Omar Kahn:
When people are hired they're pretty passionate - it's part of what gets them hired. And then companies would say to me, "Give them a few months with us we'll suck the passion right out of them." 
Omar Kahn

 

Dealing With A Bad Boss

July 10, 2009

Interview with George Kohlrieser, author of Hostage at the Table
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Mike Carruthers:
In a situation like working for a horrible boss, you can feel like a hostage - so a good way to approach the problem may be the way a hostage negotiator would.

 

George Kohlrieser:
How do you build a bond with somebody you don't naturally like? This is what hostage negotiators do - how do you engage them in a dialogue and then how do you get somebody to see something different?

 
George Kohlrieser

What Really Makes People Happy At Work

 July 27, 2009

Interview with Roxanne Emmerich, author of Thank God It's Monday!: How to Create a Workplace You and Your Customers Love

www.emmerichgroup.com 
__________________

Mike Carruthers:
What really makes people happy at work?

 

Roxanne Emmerich:
There's interesting research on this that shows that happiness at work has to do with creating massive results - people feel good about themselves when they know that they've kicked some butt and took some names and that they're making good things happen.

   Roxanne Emmerich

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