Something You Should Know about Résumés and Cover Letters


Managing Your Boss

June 3, 2015

 

Interview with Katherine Crowley, co-author of the book Working for You Isn't Working for Me: The Ultimate Guide to Managing Your Boss

 

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Mike Carruthers:
Just about everyone can find something wrong with their boss.

 

Katherine Crowley:
It’s not that bosses overall as personalities - as human beings are horrible people. It’s that many bosses have specific traits that drive people crazy.

Katherine Crowley

 

Dealing With Anger

May 8, 2015

 

Interview with John Lee, author of The Anger Solution: The Proven Method for Achieving Calm and Developing Healthy, Long-Lasting Relationships

 

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Mike Carruthers:
Funny thing about anger - people get angry all the time and yet…

 

John Lee:
The words you will very seldom ever hear a lover, a spouse, a boss or an employee ever say to anybody is, “I’m angry”. 


John Lee

 

Taking Confrontation Out Of Conflict

February 18, 2015

 

Interview with Tim Ursiny, author of the book The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight

 

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Mike Carruthers:
Conflict. It makes a lot of us uneasy, so we avoid it at all costs. Why?

 

Tim Ursiny PhD:
I think that most of us don't have a good role model for healthy conflict. I mean how many people do you know, that you can think of "Wow! They really handle conflict well?"
 


Tim Ursiny

How To Listen Better Than You Have Before

November 11, 2014

 

Interview with Dr. Marcia Reynolds, author of the book The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs (BK Business)

 

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Mike Carruthers:
In any important conversation you have it’s important to remember that…

 

Dr. Marcia Reynolds:
Listening is the most important piece of a conversation. So many people like rehearse what it is I’m going to say and it never turns out the way you think it is anyway.
 


Dr. Marcia Reynolds

How To Give & Take Criticism - Part 2

November 4, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
For criticism to be effective there has to be trust between giver and receiver.

 

Deb Bright:
Because when you trust someone then you know the intent is positive. You know that they’re there to help you not hurt you.
 


Deb Bright

 

How To Give & Take Criticism

November 3, 2014

 

Interview with Deb Bright, author of the book The Truth Doesn't Have to Hurt

 

To hear the complete interview with Deb Bright click here

 

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Mike Carruthers:
Criticism in many workplaces the word has become taboo.

 

Deb Bright:
We’ve colored or painted it over with other words like appreciative feedback, caring confrontation, a coaching moment. You know what we’ve done is we’ve really created a tremendous amount of confusion in the workplace.
 


Deb Bright

 

How To Be A Good Employee

October 17, 2014

 

Interview with Kathy Hayward, co-author of the book Wise Words for Employees: Becoming Indispensable

 

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Mike Carruthers:
It’s important to remember that there’s a big difference between being good at your job and being a good employee.

 

Kathy Hayward:
I so often see that people think that "I do a really great job and I produce a hundred widgets per day so they’ll never let me go," and they’re really shocked when they are let go because they were a problem employee.
 

 

Why It's Important To Ask "Why?"

July 7, 2014

 

Interview with Bill Jensen, author of the book Disrupt! Think Epic. Be Epic.

 

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Mike Carruthers:
When you're at work and people ask you to do something the first thing you should do is ask why.

 

Bill Jensen:
Because most everyone who is sending stuff to you is just trying to get stuff off of their desk. And frankly they haven't thought through why.
 


Bill Jensen

Conflict Strategies

May 29, 2014

 

Interview with Diane Hamilton, author of the book Everything Is Workable: A Zen Approach to Conflict Resolution

 

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Mike Carruthers:
Conflict for many of us is something to be avoided.

 

Diane Hamilton:
The 1st thing is just to not, not to be afraid of it. Most of us are convinced that to deal with conflict directly isn’t going to go anywhere good because most of our experience is that it doesn’t. So we have to change our attitude.
 


Diane Hamilton

Boss/Employee Relationship

May 21, 2014

 

Interview with Jamie Showkeir, author of the book Authentic Conversations: Moving from Manipulation to Truth and Commitment

 

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Mike Carruthers:
If you had to describe the nature of the typical boss/employee relationship, it's similar to a parent and child.

 

Jamie Showkeir:
Because the premise on which our organizations of today were founded was generated well over a hundred years ago by people who were looking at non-skilled labor, as folks who could not be trusted and had to be told what to do.
 


Jamie Showkeir

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