November 20, 2013

 

Interview with Michael Wheeler, author of the book The Art of Negotiation: How to Improvise Agreement in a Chaotic World

 

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Mike Carruthers:
Even though we all negotiate all the time negotiation is often difficult.

 

Michael Wheeler:
We were surprised to discover that even successful negotiators, even experienced negotiators feel a degree of anxiety and sometimes the anxiety is fear and even tear.

 


Michael Wheeler


November 19, 2013

 

Interview with Shannon Cassidy, author of the book The 5 Degree Principle: How Small Changes Lead to Big Results

 

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Mike Carruthers:
One way to make sure you’re productive and working towards your goals is to ask yourself…

 

Shannon Cassidy:
What must I get done today – and asking the question what must I get done today is a far better question than what do I have to do today or what should I do today.
 


Shannon Cassidy


November 18, 2013

 

Interview with Dr. Diane Roberts Stoler, author of the book Coping with Concussion and Mild Traumatic Brain Injury: A Guide to Living with the Challenges Associated with Post Concussion Syndrome and Brain Trauma

 

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Mike Carruthers:
There’s a lot of concern today about head injuries, brain injuries, concussions particularly in sports. So what is a concussion?

 

Dr. Diane Roberts Stoler:
A concussion is a traumatic brain injury meaning that there’s been an injury to the brain that is from an outside source, you’re unaware of your surroundings from briefly to 1 hour.
 


Dr. Diane Roberts Stoler


November 15, 2013

 

Interview with Terry Vavra, co-author of the book Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work

 

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Mike Carruthers:
In discussing customer service you’ve probably heard it said that it’s more efficient to keep an existing customer than to get a new one. 

 

Terry Vavra:
That is just absolutely false. The fact of the matter is that businesses have essentially three types of customers.
 


Terry Vavra


November 14, 2013

 

Interview with Elliott Connie, author of the book  The Solution Focused Marriage: 5 Simple Habits That Will Bring Out the Best in Your Relationship

 

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Mike Carruthers:
When a relationship is in trouble the natural tendency is to first figure out what went wrong in order to fix it.

 

Elliott Connie:
But that’s just as silly to me as before I can lose weight I have to have a full understanding on how I gained it. It makes no sense whatsoever.
 


Elliott Connie


November 13, 2013

 

Interview with David Pogue who wrote the forward to the new National Geographic book National Geographic Science of Everything: How Things Work in Our World

 

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Mike Carruthers:
Do you know what shellac is?

 

David Pogue:
You know that liquid you paint on things to make them shiny, we have edible shellac on our milk duds and our apples and our raisinets. But nobody knows really where it comes from or how it got its name.
 


David Pogue


November 12, 2013

 

Interview with David Pogue who wrote the forward to the new National Geographic book National Geographic Science of Everything: How Things Work in Our World

 

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Mike Carruthers:
We often take it for granted but there is fascinating science all around us for example microwave ovens.

 

David Pogue:
I think the microwave is a classic example of a modern technology that we push a button it does what we want but we have no real clue what’s happening.
 


David Pogue


November 11, 2013

 

Interview with Bob Burg, author of the book Adversaries into Allies: Win People Over Without Manipulation or Coercion

 

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Mike Carruthers:
If you’re going to get people to do what you want, to buy what you sell you have to remember that…

 

Bob Burg:
All things being equal people will do business with, they’ll allow themselves to be influenced by, they’ll be open to the ideas of those people they know, like and trust.
 


Bob Burg


November 8, 2013

 

Interview with Laura Dellutri, author of the book Speed Cleaning 101: Cut Your Cleaning Time in Half!

 

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Mike Carruthers:
Probably the worst place to keep your toothbrush is in the toothbrush holder in your bathroom.
 


Laura Dellutri:

And the reason why is because every time we flush our toilets, the water aerosolizes up to twenty feet in the air and it lands on everything.
 


Laura Dellutri


November 7, 2013

 

Interview with Jeff Olson, author of the book The Slight Edge: Turning Simple Disciplines into Massive Success and Happiness

 

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Mike Carruthers:
Seldom does success come quickly. More often it’s the result of doing little things consistently over time.

 

Jeff Olson:
It’s really a simple concept of successful people do little things that seem to make no difference at all in the act of doing them. But they just do them over and over and over (consistency) until the compounded affect kicks in.
 


Jeff Olson


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