Transcripts

Tony Rino, author of the book Footsteps of my Father: Everything I Know About Management I Learned from my Dad, says chances are the world will get along just fine without you - a lot of the time.

I believe we actually train people the way that we want to be treated. For instance, if people know we read email at five in the morning or eleven o'clock at night, they're going to expect that we're going to read them at those times and they're going to expect a response. Another thing is when we go away we leave people with four hundred phone numbers where they can reach us - and I guarantee you if you leave them all of those numbers they are going to look at every opportunity to call you.

It wasn't all that long ago that you could only work when you were at work. And maybe we need to go back to that kind of thinking.

By only working when you go to work, I think you go to work energized, and frankly you become more productive. So, you may be putting in less hours but I think those are more productive hours.

Multi-tasking is what everybody seems to be doing today. But Tony says, legendary self-help expert Dale Carnegie would disagree.

Dale Carnegie will tell you that the piece of paper that you're working on at that moment should be the only piece of paper on your desk. That's what makes you productive, when you're done with it you file it away and then you go on to the next piece of work.

At somethingyoushouldknow.net I'm Mike Carruthers and that's Something You Should Know.