Transcripts


 

March 30, 2006:
Making A Good First Impression
Interview with Mark Mazzarella, co-author of Put Your Best Foot Forward


Mike Carruthers:
You cannot minimize the importance of making a good first impression on people. And people do judge you instantly.

Mark Mazzarella:
They're very predictable conclusions that can be drawn in terms of how close you should get to somebody, how much you should touch them. How they're going to react in terms of whether they believe you are trustworthy, caring, humble and capable if you behave in certain ways.

Mark Mazzarella, co-author of the book, Put Your Best Food Forward says there are five magic pills to making a good first impression.

Eye contact, smiling, the handshake or greeting, posture and enthusiasm- and in the studies people who show those traits are consistently rated higher on trustworthiness, caring, humility and capability than those who don't show those traits. And there are virtually no negative stereotypes or associations that are made with those traits as long as somebody doesn't go off the deep end.

And Mark says there are three things that universally are negatives.

Anything that's rude or bad mannered -anything that's aggressive or dominating and bad hygiene-from body odor to dandruff on the shoulders to crumpled clothes, unclean clothes- anything that reflects a lack of care of personal hygiene.

For transcripts, and to subscribe to our newsletter visit our website, somethingyoushouldknow.net. I'm Mike Carruthers and that's "Something You Should Know."

 
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