Transcripts


 

April 15, 2005:
What Kills Employee Enthusiasm
Interview with David Sirota,co-author of the book, The Enthusiastic Employee

Mike Carruthers:
Managers and employers often wonder what's the best way to motivate employees?

David Sirota:
For us the key question is not how do you motivate employees but how do you keep management from destroying that motivation.

David Sirota, co-author of the book, The Enthusiastic Employee says most employees arrive at a company very motivated but that motivation begins to disappear when that enthusiastic employee discovers…

That the company is not so enthusiastic about them. So that people have increasingly... have come to be treated by companies, they're like paperclips, they're disposable. So how can employees be loyal to, be enthusiastic about an organization, which really demonstrates so little loyalty to them and enthusiasms for them?

David's research shows that about 90% of workers really want to work hard and do a good job. And what often kills their motivation is that the company rules are often written to govern the other 10%, the slackers.

So you have a very small proportion of a workforce that is not terribly interested in work, management of course sees this, so institutes various rules and various penalties and so on… But they apply that kind of philosophy to 100% of the population. So in other words, I as a worker who really wants to work, I however am treated as a child or as a criminal and that in turn depresses how I feel about this organization.

At somethingyoushouldknow.net I'm Mike Carruthers and that's Something You Should Know.

 
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