Transcripts


 
April 29, 2005:
The Essence Of All Conflict
Interview with Erik Fisher, author of
The Art Of Managing Everyday Conflict

Mike Carruthers:
Here's an interesting way to look at all conflict.

Erik Fisher:
At the core of it, it's really about power. That there is a different level of perceived power in other words; I'm seeing my power differently from somebody… the way that somebody else is seeing it.

Erik Fisher, author of the book, The Art Of Managing Everyday Conflict…

So, if I want to be in charge and somebody sees me as not in charge or I feel like somebody's not agreeing with me I feel like they're not acknowledging my power. That then creates a fear or threat and that fear or threat is what prompts the conflict.

Erik says and this sounds a little more complicated than it is that there is an inverse proportional relationship.

Meaning that the more power we're showing on the surface the weaker we're feeling inside and that's the inverse proportional relationship between the power we're showing through emotions like anger, rage or hatred and the emotions we're often feeling underneath like fear, shame, helpless, hopelessness, misunderstood.

And it works the other way. If you don't explode in anger or hatred in a conflict you retain your power. Because in that situation…

We get our power from within. And if I realize that I can believe in myself and other people are also there to teach me then I'm less likely to see comments as criticism. I'm likely to see them as constructive feedback that can help me become better.

There are 20 more minutes!  Here’s what All Access Pass Members can hear:
   Why confrontation is so difficult, and how to get better at it.
   How emotions make conflict more difficult.
   How taking responsibility can diffuse any conflict.
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