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Mike
Carruthers:
It's amazing how the words you use have enormous impact on
other people.
Hal Urban:
They can do great, great harm and they can dramatically improve
the quality of another person's life.
Hal Urban, author of the book,
Life's Greatest Lessons…
Let me give you an example. In the average home parents are
much better at catching their kids doing something wrong than
they are at doing something right, and I think one of the things
that we can do is acknowledge children at home and in school more
often when they do something well. Dale Carnegie wrote one of
the greatest books of all time called "How to Win Friends
And Influence People," and he says, "Give the other
person a good reputation to live up to."
We sometimes don't even realize how what we say affects other
people says Hal. For example,
My wife frequently asks me to do things around the house, and
you fall into this little habit of you're going to do the thing,
but you moan and groan a little bit first. And I remember one
day, in a kind of a friendly way, she said, "What I'd really
love to hear you say sometimes when I ask you to do something
for me is say, 'Oh, honey, I'd be glad to do that for you.'"
And I'm going to do the thing anyway so it makes the whole thing
more pleasant if I do, in fact, say, "Well, honey, I'd be
happy to do that for you." And we kind of joke about it now
because that's what I do.
For transcripts visit our web site somethingyoushouldknow.net.
I'm Mike Carruthers and that's "Something You Should Know."
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