Mike Carruthers:
How would you rate your ability to manage your emotions? It's
an important question because…
Jean
Greaves:
When people are able to manage their emotions they get so much
more success out of their work and their personal life than
if they hadn't.
Jean
Greaves, co-author of the book,
The Emotional Intelligence Quick Book says an example of
being able to manage your emotions well…
If you're
at work, someone might be saying something that's getting you
more and more defensive. The person that's high in emotional
intelligence is able to recognize that in the moment, take a
deep breath and not say something that they'll regret later.
How do
you improve your emotional intelligence?
Self-awareness
is the very first and most important step. So, the first step
is to become more aware of your own unique patterns of how your
emotions surface and how you manage them over time.
And Jean
says notice when you do things you end up regretting.
And in
those situations observe what's going on in your mind, what
are you telling yourself. Because those tapes that we have in
our head where you say, " You know I can't believe this
guy just cut me off, I've got to teach him a lesson." Is
a very different message that will lead to your next behavior
than; "What a stupid error, I'm just going to head onto
work and forget about that guy." It's a very different
kind of a response and your self-talk can literally drive your
next emotion and create your next action.
At somethingyoushouldknow.net
I'm Mike Carruthers and that's Something You Should Know.
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