Mike
Carruthers:
Negativity at work - it's always there and it's
always a problem.
Jon
Gordon:
Well, it costs companies $300 billion year according to
Gallup and more people die Monday morning at 9:00AM than any other time. I often
joke (but it's not really a joke), people would rather die than go to work. John
Gordon, author of the book The
No Complaining Rule… There
are two kinds of negativity. There's the overt negativity - the jerk in the workplace
and we know who that person is. What I'm very concerned about is that subtle negativity
that is actually far more dangerous than the jerk because you can spot the jerk,
you know who he is and you can deal with that person. It's the subtle negativity
that you really don't see and so often goes undetected and eventually can really
destroy the team and the morale. So
in order to deal with the negativity, John says, step one is… Knowing
that it's always there. Where there's a void, negativity will fill it in organizations
and in teams. So, it's always going to be there. The real solution is the positive
culture. So, for
example says John… The
ratio of praise to criticism you want to be 3 to 1. So you might want to develop
a system of praise to criticism just by appreciating your employees; saying thank
you to them, The research shows that it is the key to high performance and morale.
In fact the number one reason why people leave their jobs is they don't feel appreciated. You
can link to John's website from
ours: somethingyoushouldknow.net
I'm Mike Carruthers and that's Something You Should Know. | 
