| All Access Pass Members
- listen to the entire interview: |
 |
| Become an All
Access Pass Member for only $4.95/mo |
 |
|
|
July
24, 2006
Dealing With A Bad Boss
Interview
with George Kohlrieser, author of Hostage
At The Table
|
Mike
Carruthers:
In
a situation like working for a horrible boss, you can feel like
a hostage - so a good way to approach the problem may be the way
a hostage negotiator would.
George Kohlrieser:
How do you build a bond with somebody you don't naturally
like? This is what hostage negotiators do - how do you engage
them in a dialogue and then how do you get somebody to see something
different?
Psychologist
and former hostage negotiator, George Kohlrieser, author of
the book Hostage
at the Table…
It's a very powerful
thing when people stop demonizing someone and begin to look
for common bonds, common interests - ways to build bridges,
rather than destroy the enemy.Which
seems to be the natural tendency when you have someone in your
life causing you trouble.
We're hard wired
- the deepest level is to be afraid of conflict, to look for
danger, to avoid it.
But conflict
doesn't have to be dangerous if you stay unemotional and stay
focused on what it is you want. So, for instance if you try
to talk to your boss about something and he tells you to, "Shut
up and go back to work", you would respond with something
like, "Well I can do that but that's not going to help
us get resolved here. Do you want me to work at my best and
do you want to get the best result out of our team? If so, I
would really like for you to listen to what I need or what our
team needs. Are you interested in that?" What you don't
do - you see employees don't realize how much power they really
have, but they have to not do it in a destructive, aggressive
way.
At somethingyoushouldknow.net
I'm Mike Carruthers and that's Something You Should Know.
|
|
| Keep
up with Mike! Join
the "Something You Should Know" Insider
Update. We'll
e-mail your Update to you every 2 weeks.
|
|
 |
 |
 |
 |
 |
 |
 |
 |
| |
|
|
