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August 2, 2004:
Dangers
of E-Mail & IM's
Interview
with Nancy Flynn author of the book, Instant
Messaging Rules
Mike
Carruthers:
Email and instant messaging they're great tools, but they
can cause problems.
Nancy
Flynn:
We know for example that one in twenty employers
has had to go to court and battle a workplace lawsuit that's
triggered by employee email.
Nancy Flynn
executive director of the E-Policy Institute and author of the
books Email
Rules and Instant Messaging Rules.
We know
that in 2003 twenty two percent of employers had employee email
subpoenas either by a court or a regulatory body. Email today
is the electronic equivalent of DNA evidence.
So in order
to get around creating a written record many people have resorted
to instant messaging, however…
Just
like email instant messaging creates a written business record
and it's really the obligation of employers to retain those
written business records. And of course you want to put a policy
in place and you want to let your employees know here are our
rules, here are our policies, here's what's allowed and here's
what's banned when it comes to instant messaging.
Sending
offensive jokes is one of the major reasons people and companies
get sued and there's another problem with instant messaging…
At somethingyoushouldknow.net.
I'm Mike Carruthers and that's Something You Should Know.
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