Transcripts

John Hoover:
If people don't know that something good is going to come from the work I'm doing they can get very cynical. They can become very resentful and that's what happens in the workplace so often.

Dr. John Hoover, author of the book, The Art Of Constructive Confrontation, says employers would be better served if they plan more rewards and celebrations as employees achieve goals and finish projects.

When celebration is preplanned right into the project, then we know that there's a light at the end of the tunnel. We know that something good is going to happen. We know that we're going to emerge from all this hard work, nose to the grindstone stuff and we're going to feel happy about it. And that's when people buy, that's when people have a sense of participation and ownership in their work - is when they feel that there's some reward and payoff at the other end of the line.

Dr. Hoover says it doesn't have to be a big reward, it's the act of bestowing the reward or celebration for a job well done that pays huge benefits.

The same thing would be true of a student in school. The same thing is true of your children at home. The same thing is true in your marriage. When people have something good to work toward, there's going to be more energy, more dedication, more sense of ownership. The result is going to be better.

At somethingyoushouldknow.net I'm Mike Carruthers and that's Something You Should Know.