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September
19, 2005:
Grocery Store Psychology
Interview
with Brian Wansink, PdD, Professor Of Marketing &
Nutritional Science, Cornell University
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Mike
Carruthers:
Your
supermarket is laid out in very deliberate way. Produce on the
side, dairy in the back, frozen food in the middle... all to move
you throughout the store and keep you there longer. Why?
Brian
Wansink, PhD:
The longer we end up lingering in a grocery store the
more we end up buying. If the frozen foods, like the desserts
and things initially met us as we walked in, we'd buy these
things, but then we'd feel rushed through the rest of the store
to kind of get out, before the stuff melted or spoiled.
Brian
Wansink, Professor of Marketing and Nutritional Sciences at
Cornell University says you've likely heard the advice that
you should make a shopping list before you go grocery shopping
to avoid impulse purchases however…
If you
end up taking a shopping list you're probably more likely to
have more impulse purchases. For most people who take
a shopping list, this ends up being a very premeditated event.
You know they tend to block out time for it. And in the event
they end up taking much more time as they shop and the more
time they take as they shop the more unintended items they end
up buying.
And the
signs in stores really do influence our purchasing.
We did
a study a while back where we had signs for soup. And they said,
"Soup 79 cents a can, no limit per person." In other
stores we had a sign that said, " Soup 79 cents a can,
limit 12 per person." Now what ended up happening is people
saw the signs that said no limit per person and they bought
about 3 or 4 cans of soup. If it said 12 cans per person
they ended up buying about 7 cans of soup.
Tomorrow,
more ways stores influence our behavior. I'm Mike Carruthers
and that's Something You Should Know.
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