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December
4, 2007:
Improving Your Credibility
Interview
with Richard Strozzi-Heckler, author of the book The
Leadership Dojo
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Mike
Carruthers:
When you're talking to someone, you like to think that what you're
saying is what the other person is focusing on. But research says
otherwise.
Richard Strozzi-Heckler:
People listen for seven percent content, ninety-three percent
comportment - how your physical presence is.
Richard Strozzi-Heckler,
author of the book
The Leadership Dojo, says in order to be perceived as credible
you have to appear credible.
So we have this
distinction we call being centered and it means this: you drop
your breath down to the abdomen. Because when you're uncomfortable
and you're not sure of yourself, you're anxious. One of the
things that happens is your breath will rise and it will quicken.
So, you relax yourself, relax your eyes, let your jaw go, let
your shoulders drop, let the stomach relax. If you do that,
it is clinically impossibly to be anxious. What anxiety is,
the breath quickens and rises, the body goes into low grade
chronic contraction and you run this obsessive circularity of
thoughts.
And those circular
thoughts tend to be things like…
How am I going
to do? What are they going to think of me? I'm not prepared?
All kinds of that self-talk that leads to a downward spiral
of self-doubt and not knowing and uncertainty.
It takes practice
to get good at this but Richard says it does work.
So with this
whole notion of centering is that you find as many opportunities
as you can to produce that centered presence. So that when you're
in the fire of things, what you will do is you will have trained
yourself to come back to centered.
At somethingyoushouldknow.net
I'm Mike Carruthers and that's Something You Should Know.
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