Mike Carruthers:
If you want to save money, sometimes all you have to do is ask.
Barbara
Rollin:
Things like rental cars, hotels… will always give you a discount.
Barbara
Rollin, author of the book, Ask!
The Revolutionary New Guide to Total Customer Satisfaction.
Another
thing is asking to have fees waived. Anytime I hear the word
“fee”, I think, “waive.” Banks will waive fees. Airlines - you're
changing your flights, $50 fee, $75 fee… “I wonder if you can
waive that fee for me?” 50% of the time they say yes.
If you ask, most
credit card companies will lower the interest rate you pay.
My
editor in fact, was thrilled when she got the book because she
called her credit card company and they lowered her interest
rate from 19% to 11%. And they’ll do this because they know
you could easily switch your balance.
The
trick, says Barbara, is to ask nicely. But you don’t have to
be a wimp.
I
had a situation recently where a clerk was very offensive with
me…”no, we can’t do that!” And she thought I had quite a lot
of nerve. So I said, “I’d like the name and number of your supervisor.”
And she said, “you can call but it won’t help.” Well I called
the supervisor. They were so apologetic and sent me a coupon
for $25.
At
SomethingYouShouldKnow.net, I’m Mike Carruthers, and
that’s Something You Should Know. |
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