Transcripts

Stephen Covey:
The 8th habit is, "find your voice and inspire others to find theirs.".

That's Steven Covey, author of his new book, The 8th Habit.

So, the voice is a sense of what your passion is, what your talent is, what your conscience tells you want to do that serves a human need. And when those four things overlap: passion, talent, conscience and need, you have found your voice.

Truly great organizations are helping their employees find their voice and it's paying off in a big way.

Instead of telling them what their job description is, you ask them, "What is it you love doing, you do well?" And then try to marry that to meet your need. And there are so many illustrations where this is happening throughout the world. This is why Toyota is eating Detroit's lunch. This is what Southwest Airlines, what Dell Computers, what many, many organizations are doing.

This change in thinking, says Steven, is both fundamental and necessary.

It's a philosophy. It's a whole different way of thinking about people. And that's why it's so important with children and with employees to listen to them more than tell them. And to communicate their worth and their potential so clearly that they come to see it in themselves.

For transcripts visit our website somethingyoushouldknow.net I'm Mike Carruthers and that's Something You Should Know.